Dialpad Appoints Nick Slater as CRO to Drive Ai Growth

Slater to scale go-to-market to serve fast-growing customer demand for Dialpad’s real-time Ai

SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, Inc., the industry-leading Ai-Powered Customer Intelligence Platform, today announced the appointment of Nick Slater as its new Chief Revenue Officer (CRO). With 15 years of go-to-market experience, Slater has been serving as interim CRO since August 2023, significantly contributing to the company's Ai-powered revenue growth and customer expansion. He previously served as Dialpad’s Senior Vice President (SVP) of Global Operations & Sales Strategy, where he led team development and crafted an execution model critical to Dialpad's rapid growth and the adoption of its unparalleled real-time customer intelligence and collaboration solutions.

Before joining Dialpad, Slater held the position of Chief Operating Officer and Senior Vice President of International Sales at SAP Concur, leading a 1,500-person organization to achieve over $800 million in annual revenue. Slater has also held key sales and operations positions at 3M, JP Morgan Chase, and ManpowerGroup. His proven go-to-market, strategic, and operational expertise will be invaluable to Dialpad as the company Aims for global scaling.

During his tenure as interim CRO, Dialpad has enhanced its Ai capabilities and strengthened its global market presence. As the sole provider of a fully integrated Ai-Powered Customer Intelligence Platform, Dialpad offers real-time Ai for Customer Engagement, Sales Intelligence, and Collaboration. With six years of Dialpad Ai innovation, the company has amassed a vast dataset from over six billion minutes of Ai-powered business conversations, positioning itself as a leader in Ai-driven communication solutions for companies of all sizes.

Slater's appointment as CRO strategically strengthens Dialpad’s leadership team as the company targets over $1 billion in annual revenue in the coming years. His track record in building high-performing sales teams and enhancing operational processes aligns with Dialpad's mission to revolutionize business communication with Ai.

“I am thrilled to assume the position of Chief Revenue Officer at Dialpad,” said Slater. “Witnessing the global impact of our Ai technology has been truly inspiring. My focus is on driving innovation, fostering growth, and creating purpose-built solutions to meet the evolving needs of our customers and partners. I am dedicated to pushing boundaries and ensuring that we deliver value that drives businesses forward. I am ready to help lead Dialpad into its next stage of growth.”

Craig Walker, the CEO and Co-Founder of Dialpad, expressed his strong support for Nick Slater's official appointment by stating, “During his tenure as interim Chief Revenue Officer, Nick has already been instrumental to our growth and momentum upmarket. Making Nick our CRO is a no-brainer given Nick's strategic vision, leadership, and results. Continuing to build our team under Nick’s excellent leadership is essential as we continue to advance our mission of bringing our Ai-driven customer intelligence and collaboration platform to the global market.”

Slater’s appointment comes on the heels of a tremendous year for Dialpad. The company continues to experience momentum with fast ARR growth, a $50M investment in research and development in Ai, and the rollout of new Ai products including DialpadGPT, the first generative Ai built for enterprise. Dialpad has received continued third-party recognition earning #25 on the Forbes Cloud 100, a spot on Fast Company’s Most Innovative Companies list, and Inc.’s 2023 Best in Business List for Contributions in Ai & Data. As Dialpad continues to lead the way in real-time Ai, Slater’s role as CRO is expected to further accelerate the company's growth, innovation, and commitment to providing cutting-edge solutions that enhance customer engagement, sales intelligence, and collaboration.

About Dialpad

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together. We’ve designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales Center, and Ai Voice, Ai Meetings and Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to sell better, support better, and to be more productive through real-time Ai insights of every business conversation. Visit dialpad.com to learn more.