-

Five9 Cloud and AI Solutions on Display During CCW Berlin

--(BUSINESS WIRE)--Five9, provider of the Intelligent CX Platform, invites you to come see us at CCW Berlin to learn more about solutions that help provide a better CX in customer interactions, see live product demos, and speak with our experts.

The theme of this year’s event, which is the 25th CCW in Berlin, is “Unite Human and Artificial Power”.

Join us from 27th February until 29th February at the Estrel Berlin.

Get your free exhibition pass and set your appointment today.

Five9 will exhibit in hall 3 and will bring this theme to life. Join us at the show and learn more about how AI and automation can deliver intuitive and efficient self-service and empower contact center agents to deliver exceptional customer experiences. Learn how migrating contact centers to the cloud can accelerate customer service efficiency gains. Five9 will show modern AI and automation solutions in live demos at booth C12.

Where: ECC Berlin
Sonnenallee 225 | 12057 Berlin
www.estrel.com

About Five9:

The Five9 Intelligent CX Platform provides a comprehensive suite of solutions to engage with customers across their channel of choice, empower managers with insights and intelligence into contact center performance, and elevate your business to deliver better business outcomes and Bring Joy to CX™. Our cloud-native, scalable, and secure platform includes contact center; omnichannel engagement; Workforce Engagement Management; extensibility through more than 1,400 partners; and innovative, practical AI, automation, and journey analytics that are embedded as part of the platform. Five9 brings the power of people, technology, and partners to more than 2,500 organizations worldwide.

For more information, visit www.five9.com.

Engage with us @Five9, LinkedIn, Facebook, Blog

Contacts

Sabine Winterkamp, VP International Marketing, Five9
sabine.winterkamp@five9.com

Industry:

Five9

NASDAQ:FIVN
Release Versions
EnglishGerman

Contacts

Sabine Winterkamp, VP International Marketing, Five9
sabine.winterkamp@five9.com

More News From Five9

Five9 Appoints Niranjan Vijayaragavan as Chief Technology Officer, Rob Hornish as Chief Sales Officer, and Sven Linsmaier as Executive Vice President, Transformation and Strategy

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN) (“Five9” or the “Company”), provider of the Intelligent CX Platform, today announced the appointments of Niranjan Vijayaragavan as Five9's new Chief Technology Officer, Rob Hornish as its new Chief Sales Officer, and Sven Linsmaier as Executive Vice President, Transformation and Strategy, effective June 29, 2026. These executive team updates come as Five9 continues to scale its AI-driven CX strategy and sharpen execution across the...

New Five9 Research: AI Adoption in CX Hits 92%, But Consumer Trust Still Depends on Human Support

LAS VEGAS--(BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today released its 2026 Business Leaders Customer Experience Report, uncovering how organizations are moving from AI experimentation to execution in customer experience. The global study found that 92% of organizations have already implemented or piloted AI use cases in customer service. Yet despite rapid adoption and measurable business results, consumer trust remains the defining challenge. While 80% of...

Five9 Launches Breakthrough New Release of Voice AI Agents to Power the Next Generation of Agentic Self Service

LAS VEGAS--(BUSINESS WIRE)--Today at Customer Contact Week (CCW), Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, launched a breakthrough new release of Voice AI Agents, the next generation of agentic self-service that runs on a completely new, purpose-built architecture designed from the ground up for the agentic era, helping enterprises move beyond scripted bots and legacy Interactive Voice Response (IVR) systems. Built to reason, take action, and resolve customer requests, Fiv...
Back to Newsroom