Dialpad’s Mike Kane Recognized as 2024 CRN® Channel Chief for Third Consecutive Year

Award list honors Dialpad SVP of Global Sales for driving revenue growth and channel industry innovation

SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, Inc. – the industry-leading Ai-Powered Customer Intelligence Platform – today announced that CRN^®, a brand of The Channel Company, has named Mike Kane, Dialpad’s SVP of Global Partner Sales, to its 2024 Channel Chiefs list, which recognizes the IT vendor and distribution executives who are driving strategy and setting the channel agenda for their companies.

Recognized for the third consecutive year, Kane has been instrumental in growing Dialpad’s channel team from the ground up, helping Dialpad evolve to become a channel-first company. Hired as the company’s first-ever channel employee in 2017, he has revolutionized Dialpad's partner ecosystem and greatly supported the company’s revenue growth as it scales beyond $200M ARR.

“This well-deserved recognition is a testament to Mike’s exceptional leadership and innovation both within Dialpad’s channel program and the larger IT channel industry,” said Craig Walker, CEO and founder of Dialpad. “As more enterprises embrace AI, Mike has been a vital part of helping democratize the technology and implement it strategically for our partners and customers.”

In 2023, Kane’s team was heavily involved in the launch, enablement, and execution of the company’s new Ai offerings, including its domain-specific large language model (LLM), DialpadGPT. To boost partner engagement, the team hosted over 350 field enablement events throughout the US, EMEA, and ANZ, and launched Dialpad’s Certified Delivery Program, which helps partners seamlessly deploy and implement Dialpad for their customers.

“Being recognized on CRN’s Channel Chiefs list for the third year in a row is an incredible honor,” said Kane. “I’m proud of the work our entire channel team has accomplished this year, and our sustained efforts to fuel the company’s overall growth. I look forward to continuing to work with our partners to further invest in the responsible use of AI.”

“These channel evangelists are dedicated to supporting solution providers and achieving growth by implementing robust partner programs and unique business strategies,” said Jennifer Follett, VP, US Content, and Executive Editor, CRN, at The Channel Company. “Their efforts are instrumental in helping partners bring essential solutions to market. The Channel Company is pleased to acknowledge these prominent channel leaders and looks forward to chronicling their achievements throughout the year.”

Dialpad’s partner program received several additional accolades in 2023, including a five-star designation as a part of CRN’s 2023 Partner Program Guide. The team was also recognized by Google as a 2023 Google Cloud Technology Partner of the Year for Productivity and Collaboration, and by Telarus as Best Overall Supplier, encompassing the US, EMEA, and ANZ.

To learn more about teaming up with Dialpad, visit dialpad.com and follow along on the blog, X, LinkedIn, Facebook, and Instagram.

CRN’s 2024 Channel Chiefs list will be featured in the February 2024 issue of CRN® Magazine and online at www.CRN.com/ChannelChiefs.

About Dialpad

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together. We’ve designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. Visit dialpad.com to learn more.

About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 40 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelcompany.com.

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