Consumers of online contact lens retailer urged by team of law firms, including Lever & Ecker, to come forward after case involving total loss of right eye

NEW YORK--(BUSINESS WIRE)--Customers of the online retailer Hubble Contacts, operating under its parent company Vision Path, are urged to come forward if they have suffered an eye injury from using Hubble brand contact lenses, attorneys at Gomez Trial Attorneys and Lever & Ecker said Tuesday.

A lawsuit has been filed in the Supreme Court of the State of New York, County of New York (Index No: 155900/2023) by the two firms on behalf of a New Mexico woman whose use of the contacts led to the total loss of her right eye after using the product for only a few weeks, according to the 31-page complaint.

“When you order contacts online, you don’t expect them to be unsafe, defective, and dangerous during normal and customary use,” Joshua Harris, one of the woman’s attorneys, said.

Individuals who purchased Hubble brand contacts from hubblecontacts.com, or have pertinent information, are encouraged to call 833-Get-Gomez or email [e-mail] for a consultation to understand their rights.

The lawsuit asserts that the company:

1) Misled consumers into thinking Hubble would liaise with the consumers’ eye-care practitioners to verify and ensure they received lenses with the correct prescription.

2) Shipped Hubble’s own brand of contacts rather than prescribed brands such as Johnson & Johnson’s Acuvue Oasys or Alcon’s Focus Dailies after Hubble’s verification methods made it unreasonably difficult for eye-care practitioners to confirm or reject the accuracy of their patients’ prescription data.

3) Used lenses produced in Taiwan using methafilcon A. While approved by the U.S. F.D.A., eye-care practitioners argue that methafilcon A is an outdated material and doesn’t supply oxygen to the eye as well as modern contact lens materials.

4) Distributed complimentary contact lenses to select customers in exchange for positive online reviews. Neither Hubble, nor these customers, divulged the free-product compensation in exchange for reviews.

"This is not the first time this company has encountered legal issues. Just last year, they settled with the Federal Trade Commission for $3.5 million due to failure in securing proper prescriptions for customers' contact lenses,” David B. Lever, another of the woman’s attorneys, said.

This press release may be considered Attorney Advertising in specific jurisdictions under applicable legal and ethical regulations. Gomez Trial Attorneys are licensed in California and Florida, Lever & Ecker attorneys are licensed in New York.