Staples Introduces Tech Total Support Protection Plans

24/7 Computer Support Plans for Every Customer with No Hidden Fees

FRAMINGHAM, Mass.--(BUSINESS WIRE)--Staples announced the launch of their Total Support Plans to provide customers with access to 24/7/365 computer support. The new plans were developed to protect customers from the unplanned: viruses, identity theft, crashed laptops, accidents, and more, with a live agent available at any time of day. Customers who purchase a new computer at Staples or have an existing computer can select from one of three plans which all include varying levels of hardware and software protection and daily maintenance with no hidden fees. The Staples Connect App makes it easy for customers to access all of the plan details in one place.

“At Staples, our main priority is to help our customers succeed wherever and however they work and learn, and that includes helping them plan for the unplanned such as computer viruses or crashes,” said Craig Grayson, SVP, Services, Staples US Retail. “Our new Staples Total Support Plans are a built-in backup plan for when the unplanned does inevitably happen and help is available at any hour of the day to get our customers back up and running as quickly as possible.”

Tech Total Support Plans For Every Customer:

Staples knows that identity theft, computer viruses, and broken hardware can derail any project, school presentation, or the assignment that took hours. The new Staples® Total Support Plans are designed for small businesses, workers, and learners. All of the plans come with unlimited virus removals, at one simple price with no hidden fees or deductibles, starting as low as $199.99. Customers will have access to live support through messaging, phone, or by coming into any Staples store.

Total Support

Starting at $199.99 this plan includes:

• 2 years of computer protection and tech support
• 1 year of McAfee® Antivirus protection
• Setup and optimization with data transfer, program installation and more
• Unlimited virus removals
• 24/7/365 Tech Help
• Professional data recovery
• McAfee® Secure VPN
• Access to digital videos on tech tutorials and more

Total Support Plus

Starting at $349.99, this plan includes everything in Total Support, as well as:

• 2 years of accidental damage from handling such as drops, spills and cracked screens for new laptops
• 2 years of McAfee® Antivirus protection

Total Support Max

Starting at $399.99 this plan includes everything in Total Support Plus, as well as:

• Up to 4 years of computer protection and accidental damage from handling such as drops, spills and cracked screens for new laptops
• Identity theft protection that monitors site and alerts for fraud to protect your identity
• Identity restoration with up to $1M in identity theft coverage and hands-on restoration assistance

To learn more please visit https://www.staples.com/stores/tech/pcsupport.

Staples Latest Technology Offerings

Staples offers a wide variety of technology products from computers to headphones and everything in-between, at great prices, every day. To learn more checkout the Weekly Ad.

• Before buying new technology, consider recycling old, unused tech items at a Staples store and get $5 back in rewards to use towards a future purchase. For more information and full program details, visit staples.com/recycling.

About Staples US Retail

Staples US Retail helps America work and learn better. With a focus on the community of small businesses and consumers, Staples provides innovative printing, shipping, travel, technology, and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples US Retail Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. The company operates in the United States in approximately 1,000 retail locations nationwide, and is headquartered near Boston, Massachusetts. Explore Staples, the Working and Learning Store, at a local Staples US Retail Store, online at Staples.com, or by using the Staples Connect App.