NEW YORK--(BUSINESS WIRE)--The Life Properties, the property and construction management affiliate of Olive Tree Holdings, a mission driven private investment company, announced today that it was named a winner of the 2023 Kingsley Excellence Awards, which recognize companies who continually exceed industry standards and consistently deliver an outstanding customer experience.
This year, eight of The Life Properties’ multifamily communities received the honor spanning across the Texas, Indiana and Arkansas markets including The Life at Creekside Reserve, The Life at Forest View, The Life at Grand Oaks, The Life at Park View, The Life at Shiloh Reserve, The Life at Sterling Woods, The Life at White Pines, and The Life at Woodland Hills.
“We’re thrilled to have eight of our properties receive this esteemed recognition from one of the most prestigious and widely respected organizations within the real estate industry,” said Jamin Harkness, President of The Life Properties. “Our firm dedicates itself first and foremost to creating the most enhanced living experiences for our residents as possible through heightened levels of customer service and engagement with the local communities we serve, and we look forward to continuing that momentum over the years to come.”
To qualify for a Kingsley Excellence Award, a property’s resident satisfaction must exceed the Kingsley IndexTM, the most comprehensive performance benchmarking database in the real estate industry, representing more than 6 million prospects and residents surveyed annually.
”Surveys are the premier tool to gain insight and benchmark change. The Kingsley Excellence Awards recognize those who have gone above and beyond in regard to industry standards and understand the importance of providing their customers with the highest experience,” said Kendall Pretzer, CEO of Grace Hill. "These are the companies who exceed expectations on a continual and consistent basis. Grace Hill is proud of the contributions these companies make to the industry.”
Since Olive Tree Holdings' inception in 2017, the firm has acquired and transformed over 16,000 units of workforce and affordable housing communities across 9 states. With each multifamily acquisition, the firm maps out a tailored capital improvement program that will revitalize the property, amenities, and units, which elevates the lifestyle of residents and has a positive impact on the local community.
About Olive Tree Holdings
Formed in 2017, Olive Tree Holdings LLC (“Olive Tree”) is a mission driven private investment company headquartered in New York City, Atlanta and Houston specializing in the acquisition, management and transformation of multifamily communities across dynamically growing markets within the U.S. With vertically integrated asset management, property management, construction, technology, and marketing services, the Olive Tree Holdings team devises 360-degree business plans to dramatically increase the value of its invested assets while creating a higher standard of living for its residents. To date, the firm has a lifetime portfolio value of $2 billion, has acquired and transformed over 16,000 units of workforce and affordable housing, secured over $450 million in equity funding, and built a base of 300 active investors in the firm’s portfolio.
For more information, please visit olivetreeholdings.com.
About The Life Properties
Formed in 2017, The Life Properties is the property management and construction management affiliate of Olive Tree Holdings, a mission driven private investment company with a focus on real estate. Dedicated to providing elevated living experiences for residents through heightened levels of customer service, the firm conducts extensive research to assess the current state of each property within the portfolio and map out tailored capital improvement programs to bringing rehabilitation efforts to fruition in a timely manner for residents while simultaneously bolstering operational efficiencies within each multifamily community. Since its inception, The Life Properties has managed Olive Tree Holding’s portfolio of 16,000 units of workforce and affordable housing, managed 4,000 units of affordable housing across 17 properties and managed the allocation of over $250 million in capital expenditure funds throughout the lifecycle of 47 properties.
For more information, please visit thelifeproperties.com.
About Grace Hill
Grace Hill provides technology-enabled talent performance solutions that help owners and operators of real estate properties increase property performance, reduce operating risk, and grow top talent. Its industry-leading solutions covering policy, training, assessment, and data-driven insights are bolstered by years of real estate experience, in-depth service-level expertise, and outstanding customer support. Today, Grace Hill represents more than 2300 companies for their talent performance solutions. Visit us at gracehill.com or on LinkedIn.
Methodology for KingsleySurveys
All Grace Hill KingsleySurveys clients can be eligible for the award and are not solicited to participate. To earn the award, a property’s resident satisfaction must exceed the Kingsley Index, which is the most comprehensive performance benchmarking database in the real estate industry and represents over 6 million prospects and residents surveyed annually.