Pet Paradise Celebrates 20th Anniversary

20 years. 52 locations. 1,900+ team members. Millions of pets.

JACKSONVILLE, Fla.--(BUSINESS WIRE)--Leading the pack by leaps and bounds, Pet Paradise announced the launch of its 20th anniversary celebration this month. Over the past two decades, the pet care industry leader has provided trusted, comprehensive services in the areas of overnight boarding, resort-style day camp, professional grooming and veterinary care to millions of pets across the country.

Headquartered in Jacksonville, Pet Paradise honors the innovative achievements and community milestones it reached this year, including opening its 50^th location, expanding to 11 states, rebranding its nationwide onsite veterinary clinics to NewDay Veterinary Care, and launching a mobile app and reTAIL store. The company, which employs nearly 2,000 team members across the country, also offers leadership training and growth opportunities for team members’ career advancement.

Evolution into Comprehensive Care

Nationally, Pet Paradise is a premier pet care provider offering overnight boarding, resort-style day camp, professional grooming and veterinary care – all under one roof.

“Our teams have worked hard over the last 20 years to get us to where we are today,” said Fernando Acosta-Rua, President and CEO of Pet Paradise. “We have evolved from our first constructed resort in Jacksonville with less than 35 employees to a nationwide network of 52 comprehensive pet care locations and nearly 2,000 team members, including on-site veterinarians and care teams.”

In 2002, Pet Paradise began as the brainchild of Fred Goldsmith, who founded the company after searching for a compassionate way to board his own pet. Leading a group of investors, Goldsmith envisioned creating a pet boarding resort that was warm and welcoming for both pets and their owners.

“I saw a need for a pet care place that treated pets as lovingly as they are at home,” said Goldsmith. “That vision has grown into a reality beyond my expectations, as now Pet Paradise has become a premier pet care provider in the country.”

Resort Development

In recent years, pet adoption in the United States has skyrocketed to more than 23 million, which spurs the need for the pet care industry to grow as dynamically. To meet the demand, Pet Paradise continuously adapts to the increasing needs of its customers by expanding to new locations with the Pet Paradise prototype resort, including its signature bone-shaped pool.

“When The Crane Group invested in 2016, we were able to focus on what we do well,” said Acosta-Rua. “We fortified our pet care concept by managing the construction development of all our new resorts – from scouting locations in high growth markets to permitting to building the locations from the ground up.”

Pet Paradise is on track to manage the construction and development of an average of 10 new resorts per year. Each location requires the focus of the resort development team to maintain the highest quality standards the company’s guests and pet parents expect.

Within the past year the company opened Pet Paradise resorts and NewDay Veterinary Care clinics in Yulee, Florida; Odessa, Florida; Lake Nona, Florida; Richmond, Virginia; Cedar Park, Texas; Stone Oak, Texas; and Chesterfield, Virginia. Next year, the company plans to expand into Tennessee and Alabama with the goal of operating nearly 60 resorts across 13 states.

Core Values: Passion, Innovation, Community

Pet Paradise attributes its dynamic evolution and expansion to its commitment to the company’s core values of passion, innovation and community.

“Investing in our people and communities, remaining at the cutting edge of technology and ensuring the health, happiness and safety of the pets in our care are paramount to the success of Pet Paradise and NewDay Veterinary Care,” said Acosta-Rua.

Pet Paradise has innovative technology at all of its owned-and-operated NewDay Veterinary Care clinics (previously known as Pet Paradise Veterinary Care). The clinics offer high-quality pet health care such as routine examinations, procedures and vaccinations in a comfortable environment that pets can enjoy and where veterinarians can see them interact with others. Pet Paradise has also implemented various tools to increase conveniences for pet owners and to build internal efficiencies. These include a new mobile app for in-hand scheduling and tracking, daily report cards and live webcams at each resort to allow pet parents to check in on their pets throughout the day.

In support of the company’s core value of community, Pet Paradise has remained dedicated to pet causes since its founding. Most recently, the pet care provider announced Hurricane Ian relief efforts to help rescue pets alongside Big Dog Ranch Rescue through fundraising initiatives and a donation match commitment up to $10,000. In addition, the company is proud of its ongoing partnership with Nemours Children’s Health to promote the Healing Power of Pets in support of the hospital’s animal-assisted therapy programs. The hurricane relief efforts and the pet therapy sponsorship are two of the more than 100 local pet charities Pet Paradise has supported over the years, which total more than $655,000 in donations and 475,000 pounds of donated pet food.

To learn more about Pet Paradise, visit petparadise.com.

About Pet Paradise

Founded in 2002, Pet Paradise is a comprehensive pet care, health, and wellness provider with headquarters in Jacksonville, Fla. Located in 11 states with over 50 locations open nationwide, Pet Paradise continues to expand. Pet Paradise was ranked No. 1 for day camp and day care services by Newsweek’s 2021 Best Petcare Brands. For more information about Pet Paradise visit petparadise.com or our social media sites: Facebook, Instagram, Twitter, and YouTube.

About NewDay Veterinary Care

NewDay Veterinary Care, owned and operated by Pet Paradise, is a network of veterinary hospitals and clinics conveniently located inside Pet Paradise locations throughout the United States. NewDay emphasizes comprehensive, low-stress veterinary care. It operates over 25 clinics in Florida, Georgia, North Carolina, South Carolina and Texas with many more locations opening soon. For more information, visit newdayvetcare.com or our social media sites: Facebook, Instagram, and Linkedin.