Goodman brings a wealth of experience leading and advising technology companies that have supported the growth of small businesses. She previously served for 16 years as CEO of Constant Contact, one of the first large-scale SaaS companies to serve the small business segment. Today, she is a board director at Shopify (NYSE:SHOP)(TSX:SHOP) (“Shopify”), a leading global commerce company committed to supporting entrepreneurship. Gail’s previous board roles include Mindbody, a provider of cloud-based business management software for the wellness services industry, and Hubspot, a marketing, sales, and customer service platform.
“Gail has dedicated her career to helping small businesses succeed, and to helping great companies that support them amplify their impact and reach global scale,” said Sam Pillar, co-founder and CEO of Jobber. “Gail shares Jobber’s passion for small business entrepreneurs and appreciates the impact they have on communities and economies. She has a proven track record of building highly competitive global companies, and will be an invaluable advisor to Jobber as we continue to scale our business and expand our offerings. I’m thrilled to welcome her to our board.”
“Jobber addresses a large, underserved segment of the small business market—home service entrepreneurs who are hungry for solutions that allow them to transform their customer experiences, while enabling them to manage their businesses more seamlessly,” said Goodman. “Culturally, the Jobber team is deeply passionate about its customers, which is something I prioritize in the companies that I work with. The home service category is ripe for digitalization, and I believe Jobber is well-positioned to expand its leadership in this space.”
In 1999, Goodman became the CEO of Constant Contact, providing small businesses with online marketing tools to help them grow. As CEO, she led the company through its initial public offering and eight years as a publicly traded company until 2016 when it was acquired by Endurance International Group Holdings, Inc. Under Goodman’s leadership, Constant Contact became the marketing platform of choice for over 650,000 small businesses globally. The company routinely ranked on Deloitte's Technology Fast 500 list and was also named Best Overall Company by the American Business Awards for three consecutive years.
Gail is a decorated leader who was named “Executive of the Year” at the American Business Awards and the New England Regional winner of Ernst & Young Entrepreneur of the Year. She was inducted into the MITX Innovation Hall of Fame and the Boston Globe named her among the city’s Top 30 Innovators. Gail holds a B.A. from The University of Pennsylvania and an M.B.A. from The Tuck School of Business at Dartmouth College.
In addition to serving on the Shopify Board of Directors, Gail currently serves as Board Chair and Mentor at Entrepreneur For All (EforAll), is a co-founder and Board member at Pepperlane, and is Board Chair at Lola.com. She previously served as Board member at MassChallenge, a startup accelerator based in Boston.
This announcement comes at a time of incredible momentum and significant revenue growth for Jobber. In early 2021, the company announced $60M USD in growth equity financing led by Summit Partners as well as plans to double its workforce over the next 12 to 18 months.
Jobber is an award-winning business management platform for small home service businesses. Unlike spreadsheets or pen and paper, Jobber keeps track of everything in one place and automates day-to-day operations, so small businesses can provide 5-star service at scale. Jobber’s 100,000+ home service professionals have served over 12 million households in more than 47 countries. The company continually ranks as one of Canada’s fastest-growing and most innovative companies by Canadian Business and Macleans, The Globe and Mail, Fast Company, and Deloitte. For more information, visit: https://getjobber.com/.