-

Inky Chooses Medallia for Experience Management

SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), the global leader in customer and employee experience and engagement, today announced that software provider Inky has selected Medallia as its experience management platform of choice.

Follow us on LinkedIn, Twitter, Facebook and Instagram.

About Medallia

Medallia (NYSE: MDLA) is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IOT, social media and corporate messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.

© 2021 Medallia, Inc. All rights reserved. Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia. All other trademarks are the property of their respective owners.

Contacts

PR Contact:
Valerie Beaudett
press@medallia.com
+1 (650) 400-7833

IR Contact:
Carolyn Bass
ir@medallia.com

Industry:

Medallia, Inc.

NYSE:MDLA
Release Versions
English

Contacts

PR Contact:
Valerie Beaudett
press@medallia.com
+1 (650) 400-7833

IR Contact:
Carolyn Bass
ir@medallia.com

More News From Medallia, Inc.

Medallia Named the Only Leader in Newest Customer Feedback Management and Analytics Evaluation

TYSONS, Va.--(BUSINESS WIRE)--Medallia, Inc., the leading AI-driven platform for experience transformation, today announced it has been named the only Leader by Forrester in The Forrester Wave™: Customer Feedback Management and Analytics Solutions, Q3 2026. Medallia also received the highest scores among the vendors evaluated in both the Current Offering and Strategy categories, while earning the highest possible score across 15 criteria. The recognition affirms Medallia’s vision for a shifting...

Santalucía Creates Connected Listening Ecosystem to Better Capture and Act on Customer and Employee Feedback through Medallia

TYSONS, Va.--(BUSINESS WIRE)--Medallia, Inc., the leading AI-driven platform for experience transformation, today announced that Santalucía, one of Spain’s leading insurance providers, with more than 100 years of history supporting and protecting families, is using Medallia to power a connected listening program that unifies customer and employee insights to drive real-time action. Santalucía uses Medallia Experience Cloud (MEC) and Digital Experience Analytics (DXA) to capture Voice of the Cus...

Medallia Closes Transaction to Fuel Company’s Next Chapter of AI-Driven Growth

TYSONS, Va.--(BUSINESS WIRE)--Medallia, Inc., the leading AI-driven platform for experience transformation, today announced the completion of its previously announced recapitalization agreement with its lenders. With the transaction now closed, Medallia has significantly reduced its outstanding debt and secured $150 million of new capital, and has officially transitioned ownership to an investor group led by funds managed by Blackstone, as well as Apollo, and FS KKR Capital Corp (FSK). "Closing...
Back to Newsroom