Apple Pay Drives OEM Pay Contactless Transactions to Exceed $1 Trillion in 2022, as Covid-19 Boosts Contactless Retail Payments: Kaleido Intelligence

OEM Pay Continue to Be Increasingly Popular for Instore Payments, but Lag Behind Contactless Card Transactions Globally

LONDON--()--OEM Pay contactless transactions, driven by Apple Pay, Samsung Pay and Google Pay, will reach more than $1 trillion in 2022, finds fintech and payments research specialists Kaleido Intelligence. This is up 377% from pre-COVID-19 levels in 2019 and will represent around 11% of total instore proximity transactions conducted via contactless and QR code payment methods.

According to Kaleido’s new report, Future Instore Retail Payments, OEM Pay transaction value grew 155% in 2020, following the impact of COVID-19. The global pandemic has had a significant effect on how consumers shop: while global instore retail sales declined by 7% in 2020, online sales increased by 9%.

However, instore offline purchases witnessed a substantial increase and acceleration of low-value basket purchases becoming contactless, contributing towards a 105% increase in instore contactless card and mobile payment transaction value in 2020.

Expected Popularity of Instore Payments in 2022


Debit & Credit Card Payments

$6 trillion+

Contactless Cards Payments

$5 trillion+

Cash Payments

$5 trillion+

QR Code Proximity Pay

$2 trillion+

OEM Pay Contactless

$1 trillion+

Instore Payments: Market Outlook 2021

The Rise of Contactless Payments in the US

While contactless payment has become de facto in most European markets, this has not been the case in the US. More recently, the US witnessed tremendous growth in overall contactless payments driven by falling issuance cost, wider merchant acceptance and growing consumer adoption. This was further accelerated, as in many other markets, by the ongoing Coronavirus pandemic.

Nitin Bhas, Chief of Strategy & Insights at Kaleido, commented: “Despite lagging many global markets, the US looks set to scale contactless payment adoption and spend rapidly. With a strong OEM Pay customer base forecast to exceed 200 million in 2022, and significant growth in consumer adoption of contactless cards, Kaleido predicts that contactless transactions in the US will reach $1.6 trillion by 2022”.

QR Code Proximity Payments Declined 7% in 2020, As Offline Spend Falls in China

Following a substantial fall in retail spend in China, Kaleido estimated that the global QR code-based proximity retail payments market declined by 7% in 2020 to reach just over $2.8 trillion. This is predicted to reach $3 trillion once again in 2023, driven by growth across new markets.

QR code payments have changed the face of instore retail payments in China and are rapidly gathering pace in South Asia, South-East Asia, Latin America and Africa. These markets are rolling out QR code payment standards in a bid to move towards becoming a digital-first society. Markets such as India will witness strong adoption, with annual transactions predicted to exceed $100 billion over the next few years.

Cash Transactions Fall by 15% in 2020

Meanwhile, there is a steep decline in cash usage, with markets such as China, the US, Australia, Denmark, Finland, and Sweden leading the way to become cashless societies. Global instore cash transactions were over $8 trillion in 2016, and have declined steadily since then, with 2020 representing the biggest fall of 15%.


About Kaleido Intelligence

Kaleido Intelligence is a specialist fintech and payments consulting and market research firm with a proven track record delivering fintech and payments research at the highest level. Research is led by expert analysts, each with significant experience delivering fintech research and insights that matter.


Contact our Team for interviews and research access:
Jon King
+44 (0) 2039839843

Release Summary

Apple Pay drives OEM Pay contactless transactions to exceed $1 Trillion in 2022. New research details Instore payment method popularity post pamdemic.

Social Media Profiles


Contact our Team for interviews and research access:
Jon King
+44 (0) 2039839843