ORLANDO, Fla. & TOKYO--(BUSINESS WIRE)--Kore.ai, a leading conversational AI software company, has today announced the launch of its enterprise-grade virtual assistant platform in Japanese.
Conversational AI is a technology that enables individuals to interact with companies, systems and devices, in the same way they’d talk to friends and colleagues, in their natural flow of conversations, through solutions like text or voice-based assistants. Our platform enables developers to build virtual assistants using various techniques such as NLP, NLU, Machine Learning, Deep Learning and Predictive Analytics, which are all part of conversational AI.
The move comes in the wake of the growing needs of bot developers in Asia-Pacific.
“Our foray into Japan has helped us realize the potential that conversational AI technology offers to the businesses in this region. To better serve their needs and accelerate the adoption of virtual assistants we’ve released the Kore virtual assistant platform in Japanese. This will help enterprise customers improve time-to-market and enhance the customer experience in their native language,” said Kore Founder and CEO Raj Koneru.
“As we continue to expand our footprint in Asia-Pacific and Japan, we want to deliver our customers the best Conversational AI experience possible. Developers and business users should find the platform easy to adopt and launch virtual assistants effortlessly. The Japanese version of the platform is a step in that direction. Kore is focused on helping the Japanese enterprises to create a digital-first society by automating over 80% of routine business interactions,” said Sreeni Unnamatla - Executive Vice President - Asia Pacific and Japan.
Kore is helping global 2000 enterprises in automating routine business interactions and creating omnichannel experience for their customers. Kore is unique in the conversational AI market in that it allows customers to build virtual assistants through the company’s no-code platform and also deploy pre-built virtual assistants for banking, healthcare and functional areas such HR, IT Support, and Sales. Kore differentiates itself through its conversational UX, superior NLP, explainable AI, and no-code unified platform that empowers people to use technology to transform how their business operates.
Kore increases the speed of business by automating customer and employee interactions through digital virtual assistants built on its market-leading conversational AI platform. Companies who prioritize customer and employee experience use Kore’s no-code conversational AI platform to raise NPS and lower operational costs. The top 4 banks, top 3 healthcare businesses, and over 100 Fortune 500 companies have automated a billion interactions since Kore was founded in 2015, and its pre-built industry and functional virtual assistants have made it easier and faster for these top-performing businesses to scale the impact of front office automation. Kore has been recognized as a leader by top analysts and ensures the success of its customers through a growing team headquartered in Orlando with offices in India, the UK, Japan, and Europe.
Visit kore.ai to learn more.