PointClickCare Rated #1 Long-Term Care Software Provider by KLAS Research for 2nd Consecutive Year

2021 Best in KLAS rankings include product quality, functionality, quality of implementation and customer value

MISSISSAUGA, Ontario--(BUSINESS WIRE)--PointClickCare Technologies, the leader in cloud-based healthcare software for the long-term and post-acute care market, today announced that it was recognized by KLAS Research as the Best in KLAS long-term care software segment winner for 2021.

KLAS is a research and insights firm focused on improving healthcare by amplifying payer and provider voices. The firm’s 2021 Best in KLAS: Software and Services report, released earlier this week, ranks healthcare IT software and services vendors across various market segments and criteria including overall product quality, quality of training and implementation, ease of use, proactive service, functionality, and driving tangible outcomes. PointClickCare was also recognized by KLAS in 2020 as the best long-term care software provider.

“The Best in KLAS recognition is a testament to the value our team and software bring to long-term and post-acute care providers,” said Mike Wessinger, founder and chief executive officer, PointClickCare. “We take pride in the fact that our customers view PointClickCare as their trusted partner in delivering the highest quality care, optimizing operational performance and achieving success.”

Following an extensive one-year survey and review period conducted by KLAS, PointClickCare had the highest overall score for the long-term care segment. The company was identified as a high performer in the Culture, Loyalty, Operations, Relationship and Product categories. PointClickCare also received top marks for Quality of Training, Implementation, Value and Strategic Expertise. In addition, the organization received the highest score from providers for supporting integration goals.

“Each year, thousands of healthcare professionals across the globe take the time to share their voice with KLAS. They know that sharing their perspective helps vendors to improve and helps their peers make better decisions. These conversations are a constant reminder to me of how necessary accurate, honest, and impartial reporting is in the healthcare industry,” said Adam Gale, president of KLAS Research. “The Best in KLAS report and the awards it contains set the standard of excellence for software and services firms. Vendors who win the title of “Best in KLAS” should celebrate and remember that providers now accept only the best from their products and services. The Best in KLAS award serves as a signal to provider and payer organizations that they should expect excellence from the winning vendors.”

To learn more about PointClickCare and how we are advancing long-term and post-acute care, please visit www.pointclickcare.com. For a deeper look at PointClickCare’s Best in KLAS ranking, visit klasresearch.com.

About PointClickCare Technologies

With a suite of fully-integrated applications powered by cloud-based healthcare software, PointClickCare leads the way in helping care providers connect, collaborate, and share data within their network. Over 21,000 long-term and post-acute care providers, including skilled nursing facilities, senior living communities, and home health agencies use PointClickCare today, making it the North American healthcare IT market leader for the senior care industry. For more information on PointClickCare’s software solutions, visit www.pointclickcare.com.

About KLAS

KLAS is a data-driven company on a mission to improve the world's healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit KLASresearch.com.