-

Kimberly Lytikainen of Five9 Wins 2020 Aragon Research Women in Technology Award for Legal

Recognized for outstanding leadership and enabling business success

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, a leading provider of the intelligent contact center, today announced that Kimberly Lytikainen, General Counsel, Chief Compliance Officer and Corporate Secretary at Five9, has won the 2020 Aragon Research Women in Technology Award for Legal.

“Kimberly is well-deserving of receiving our 2020 Aragon Research Women in Technology Award for outstanding leadership and success in the legal field,” said Jim Lundy, CEO and Founder of Aragon Research. “We were excited to see Five9 bring in a diverse and well-respected leader, such as Kimberly, as their new head of legal and we look forward to seeing her thrive at Five9.”

This award reflects the achievements of women who have demonstrated outstanding personal and professional growth and significantly contributed to the technology industry. Ms. Lytikainen has shown outstanding work building business-enabling teams that facilitated the growth of many technology companies over a 25-year career, such as Sun Microsystems, NVIDIA, MINDBODY, and, most recently, Five9. Ms. Lytikainen joined Five9 as their first General Counsel and in less than a year has played a key role in scaling legal and compliance services with a business mindset to enable international growth, supporting best corporate governance practices and facilitating impactful transactions, such as the company’s recent acquisition of AI technology leader, Inference Solutions.

“I feel that this award is a reflection of all the great people I have worked with and the teams I have had the privilege to lead,” said Kimberly Lytikainen, General Counsel, Chief Compliance Officer and Corporate Secretary at Five9. “It’s a joy to be part of a company like Five9 with a culture that empowers women leaders and respects each teammates’ unique abilities, as well as recognizes the power of Legal & Compliance as a strategic asset.”

Ms. Lytikainen was formally presented with the award on December 3rd, 2020 at Aragon Transform, the annual Aragon Research awards ceremony.

The identification of an Aragon Research award winner is not an endorsement by Aragon Research of any vendor, product, or service.

About Five9

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating more than six billion call minutes annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, to engage and empower agents, and deliver tangible business results. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps contact centers increase productivity, be agile, boost revenue, and create customer trust and loyalty.

For more information, visit www.five9.com.

Engage with us @Five9, LinkedIn, Facebook, Blog, That’s Genius Podcast.

Contacts

Five9
Kendall Taylor
925-231-2196
kendall.taylor@five9.com

Five9

NASDAQ:FIVN

Release Versions

Contacts

Five9
Kendall Taylor
925-231-2196
kendall.taylor@five9.com

Social Media Profiles
More News From Five9

Five9 Appoints Niranjan Vijayaragavan as Chief Technology Officer, Rob Hornish as Chief Sales Officer, and Sven Linsmaier as Executive Vice President, Transformation and Strategy

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN) (“Five9” or the “Company”), provider of the Intelligent CX Platform, today announced the appointments of Niranjan Vijayaragavan as Five9's new Chief Technology Officer, Rob Hornish as its new Chief Sales Officer, and Sven Linsmaier as Executive Vice President, Transformation and Strategy, effective June 29, 2026. These executive team updates come as Five9 continues to scale its AI-driven CX strategy and sharpen execution across the...

New Five9 Research: AI Adoption in CX Hits 92%, But Consumer Trust Still Depends on Human Support

LAS VEGAS--(BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today released its 2026 Business Leaders Customer Experience Report, uncovering how organizations are moving from AI experimentation to execution in customer experience. The global study found that 92% of organizations have already implemented or piloted AI use cases in customer service. Yet despite rapid adoption and measurable business results, consumer trust remains the defining challenge. While 80% of...

Five9 Launches Breakthrough New Release of Voice AI Agents to Power the Next Generation of Agentic Self Service

LAS VEGAS--(BUSINESS WIRE)--Today at Customer Contact Week (CCW), Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, launched a breakthrough new release of Voice AI Agents, the next generation of agentic self-service that runs on a completely new, purpose-built architecture designed from the ground up for the agentic era, helping enterprises move beyond scripted bots and legacy Interactive Voice Response (IVR) systems. Built to reason, take action, and resolve customer requests, Fiv...
Back to Newsroom