Unified Commerce Markets Analysis 2020: Over 86% of All Software Spending in Retail Is Now Focused on the Concept of Unified Commerce - ResearchAndMarkets.com

DUBLIN--(BUSINESS WIRE)--The "Unified Commerce Markets" report has been added to ResearchAndMarkets.com's offering.

First, there was multi-channel, then cross-channel, then the dreaded omni-channel to describe the progress of integrating retail functions. The problem with each of these terms is it doesn't really describe what retailers are really trying to do. Retailers are racing to get a single version of the truth regarding the customer and the order. Information that can utilized, tracked and accessed regardless of the channel. COVID-19 and the rise of digital journeys with local delivery of Click and Collect only hastened the need for unified commerce. Further, retailers need insight into things coming into their supply chain and integration on the final delivery to the customer (plus order feedback) regardless of how the customer gets the product. Unified Commerce is one step beyond omni-channel and includes the technology enabled retail functions (both inside and outside the company) to serve the consumer where, when and how they desire.

Over 86% of all software spending in retail is now focused on the concept of Unified Commerce. This study, part of the analyst's line of research, outlines the pillars of these buckets of spend, how big that market is and who the leaders are in North America and worldwide.

The goal of this report is to provide the retail community with the most detailed and complete picture imaginable of the retail technology landscape. This is done to assist retailers in vendor selection and to help the industry understand the trends, drivers and barriers that are fundamentally transforming the industry.

Who are the real leaders? What are the real software rankings? Who is leading in the Retail SaaS market? Which vendors are leading in sales, innovation, market reach and can implement a complete Unified Commerce approach? It's all here.

Retailers are encouraged to use these charts in discussions with their vendor partners. It is the intent that they provide unique insights into vendor strategy and provide thought-provoking questions as we all move through and prosper in the Era of Intentional Innovation.

Highlights

• Readers of this research will get a forecast for Software Licenses, Software Maintenance, and Software-as-a-Service for Unified Commerce categories.
• The analyst provides rankings for combined Software and SaaS, Software and Maintenance, and then just SaaS on its own. The report discusses market trends, drivers and market barriers.
• The Market View Map then positions vendors against each other in a 3-dimensional quadrant view. The upper right quadrant shows someone who is a leader in market strength and also in growth, innovation, and unified commerce coverage. What is unique about the analyst's approach is we also add a further dimension of market share scale so you can not only see who is in what quadrant, but how strong they are as well. This is ideal as executives review their market position and consider competitors and acquisition candidates.
• Finally, the report provides market profiles on the top 15 software providers by revenue. Each profile includes total revenues, revenues by hardware, software, SaaS, and services, revenues by region, and revenues by Line of Business Category. In addition, the profiles include merger and acquisition information as well as key clients.

Vendors included in this research include the following: Adobe, Aptos, Blue Yonder, Cegid Group, enVista, Flooid, IBM, Infor, Kibo Software, LightSpeed Retail, MI9, Microsoft, NCR, Oracle, Salesforce, SAP, Shopify, and Vend.

What makes this research different and more rigorous is that it is based on a very sophisticated and highly objective research model. It allows vendors, retailers and analysts to see who are the real leaders in retail software, true software market rankings, who is leading in the fast growing software-as-a-service market, and which vendors are leading in sales, innovation, market reach and can implement a complete unified commerce approach to retail.

Key Topics Covered:

• Introduction
• Market Definitions
• Market Size
• Market Forecast and Growth
• Vendor Rankings
• Trends, Drivers, and Barriers
• Market View Vendor Positioning Maps
• Vendor Profiles
• Methodology
• Appendix - Categories of Software Included

For more information about this report visit https://www.researchandmarkets.com/r/q6fzax

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