Northern Trust Enhances Benefit Payment Access for Participants in Canadian Plans

Benefit Payment Participant Passport empowers retirement plan participants with online access to their payments and balances

TORONTO--()--In its continuing commitment to optimize services and solutions for clients, Northern Trust Canada announced today the launch of its multifaceted online portal, Benefit Payment Participant Passport, enabling advanced automation for participants of Canadian benefit plans.

The capability allows pension and benefit plan participants to access their program information in real time, 24 hours a day, seven days a week, in French or in English. The self-service option supplements mailings, call centres and other means of requesting statements and related information.

Pensioners are able to enroll themselves via a secure internet connection and review their balance and payment information online. Participants can also update personal information, review payment history, modify payment and deposit instructions, as well as review and print tax documents.

“We listened to our clients when they told us they want their participants to have real-time access to benefit payment information and are excited to offer these new and innovative capabilities,” said Katie Pries, President and CEO of Northern Trust Canada. “Information is all about choice, convenience and security, and we are always looking to make our services more accessible and more intuitive for our clients.”

About Northern Trust

Northern Trust Corporation (Nasdaq: NTRS) is a leading provider of wealth management, asset servicing, asset management and banking to corporations, institutions, affluent families and individuals. Founded in Chicago in 1889, Northern Trust has a global presence with offices in 22 U.S. states and Washington, D.C., and across 22 locations in Canada, Europe, the Middle East and the Asia-Pacific region. As of June 30, 2020, Northern Trust had assets under custody/administration of US$12.1 trillion, and assets under management of US$1.3 trillion. For more than 130 years, Northern Trust has earned distinction as an industry leader for exceptional service, financial expertise, integrity and innovation. Please visit our website or follow us on Twitter.

Northern Trust Corporation, Head Office: 50 South La Salle Street, Chicago, Illinois 60603 U.S.A., incorporated with limited liability in the U.S. Please read our global and regulatory information.

Contacts

Europe, Middle East, Africa & Asia-Pacific:
Camilla Greene
+44 (0) 20 7982 2176
Camilla_Greene@ntrs.com

Marcel Klebba
+ 44 (0) 20 7982 1994
Marcel_Klebba@ntrs.com

US & Canada:
John O’Connell
+1 312 444 2388
John_O'Connell@ntrs.com

http://www.northerntrust.com

Release Summary

Northern Trust's online portal allows participants to access pension and benefit plan information in real time, 24 hours a day, in French or English.

Contacts

Europe, Middle East, Africa & Asia-Pacific:
Camilla Greene
+44 (0) 20 7982 2176
Camilla_Greene@ntrs.com

Marcel Klebba
+ 44 (0) 20 7982 1994
Marcel_Klebba@ntrs.com

US & Canada:
John O’Connell
+1 312 444 2388
John_O'Connell@ntrs.com

http://www.northerntrust.com