LONDON--(BUSINESS WIRE)--Technavio has been monitoring the global voice and speech analytics market and it is poised to grow by USD 2.17 billion during 2019-2023, progressing at a CAGR of almost 18% during the forecast period. The report offers an up-to-date analysis regarding the current market scenario, latest trends and drivers, and the overall market environment.
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The market is moderately fragmented, and the degree of fragmentation will accelerate during the forecast period. audEERING GmbH, Avaya Holdings Corp., Beyond Verbal, Invoca Inc., NICE Ltd., ThoughtSpot Inc., Uniphore Software Systems Pvt. Ltd., Verint Systems Inc., VoiceBase Inc., and VoiceSense Ltd. are some of the major market participants. To make the most of the opportunities, market vendors should focus more on the growth prospects in the fast-growing segments, while maintaining their positions in the slow-growing segments.
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The rising demand for emotion analytics has been instrumental in driving the growth of the market.
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Voice and Speech Analytics Market 2019-2023: Segmentation
Voice and Speech Analytics Market is segmented as below:
- Large Enterprise
- Small And Medium-sized Enterprise
- North America
- South America
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Voice and Speech Analytics Market 2019-2023: Scope
Technavio presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources. The voice and speech analytics market report covers the following areas:
- Voice and Speech Analytics Market Size
- Voice and Speech Analytics Market Trends
- Voice and Speech Analytics Market Industry Analysis
This study identifies the growing use of AI integrated with voice and speech analytics as one of the prime reasons driving the voice and speech analytics market growth during the next few years.
Technavio suggests three forecast scenarios (optimistic, probable, and pessimistic) considering the impact of COVID-19. Technavio’s in-depth research has direct and indirect COVID-19 impacted market research reports.
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Voice and Speech Analytics Market 2019-2023: Key Highlights
- CAGR of the market during the forecast period 2019-2023
- Detailed information on factors that will assist voice and speech analytics market growth during the next five years
- Estimation of the voice and speech analytics market size and its contribution to the parent market
- Predictions on upcoming trends and changes in consumer behavior
- The growth of the voice and speech analytics market
- Analysis of the market’s competitive landscape and detailed information on vendors
- Comprehensive details of factors that will challenge the growth of voice and speech analytics market, vendors
Table of Contents:
PART 01: EXECUTIVE SUMMARY
PART 02: SCOPE OF THE REPORT
- 2.1 Preface
- 2.2 Preface
- 2.3 Currency conversion rates for US$
PART 03: MARKET LANDSCAPE
- Market ecosystem
- Market characteristics
- Market segmentation analysis
PART 04: MARKET SIZING
- Market definition
- Market sizing 2018
- Market size and forecast 2018-2023
PART 05: FIVE FORCES ANALYSIS
- Bargaining power of buyers
- Bargaining power of suppliers
- Threat of new entrants
- Threat of substitutes
- Threat of rivalry
- Market condition
PART 06: MARKET SEGMENTATION BY END-USER
- Market segmentation by end-user
- Comparison by end-user
- Large enterprise - Market size and forecast 2018-2023
- Small and medium-sized enterprise - Market size and forecast 2018-2023
- Market opportunity by end-user
PART 07: CUSTOMER LANDSCAPE
PART 08: GEOGRAPHIC LANDSCAPE
- Geographic segmentation
- Geographic comparison
- North America - Market size and forecast 2018-2023
- Europe - Market size and forecast 2018-2023
- APAC - Market size and forecast 2018-2023
- South America - Market size and forecast 2018-2023
- MEA - Market size and forecast 2018-2023
- Key leading countries
- Market opportunity
PART 09: DECISION FRAMEWORK
PART 10: DRIVERS AND CHALLENGES
- Market drivers
- Market challenges
PART 11: MARKET TRENDS
- Growing use of AI integrated with voice and speech analytics
- Proliferation of predictive analytics in voice and speech analytics
- Increasing demand for monitoring employee emotions
PART 12: VENDOR LANDSCAPE
- Landscape disruption
- Competitive scenario
PART 13: VENDOR ANALYSIS
- Vendors covered
- Vendor classification
- Market positioning of vendors
- audEERING GmbH
- Avaya Holdings Corp.
- Beyond Verbal
- Invoca Inc.
- NICE Ltd.
- ThoughtSpot Inc.
- Uniphore Software Systems Pvt. Ltd.
- Verint Systems Inc.
- VoiceBase Inc.
- VoiceSense Ltd.
PART 14: APPENDIX
- Research methodology
- List of abbreviations
- Definition of market positioning of vendors
PART 15: EXPLORE TECHNAVIO
Technavio is a leading global technology research and advisory company. Their research and analysis focus on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions. With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.