FOLSOM, Calif.--(BUSINESS WIRE)--In response to the current COVID-19 pandemic, AgreeYa Solutions, a leader in software, solutions and services, is offering certain crisis communication services and solutions for free. As a Microsoft Gold Partner, AgreeYa will help configure and implement Microsoft’s new Crisis Communications App, and then extend the app’s capabilities further by incorporating its Crisis FAQ Chatbot. These services will be provided for free to better enable and help organizations manage the unique, rapidly evolving challenges presented by the Coronavirus outbreak.
Microsoft’s Crisis Communication App delivers a user-friendly experience for an organization’s remote workforce to connect and receive real-time updates on internal company news, answers to frequently asked questions and critical company information. To extend these features further, AgreeYa’s team of IT experts created an interactive way of answering relevant employee queries regarding company policies, emergency contact details and health tips and advisories through its Crisis FAQ Chatbot. AgreeYa’s Crisis FAQ Chatbot leverages adaptable AI chatbots called Power Virtual Agents and is designed as a self-service agent to provide high accuracy response rates and seamless user experience.
“Social distancing and a global remote workforce are the new normal during these unprecedented times, which underscores the importance of boosting collaboration and productive engagement across an organization’s remote teams,” said Ajay Kaul, managing partner of AgreeYa Solutions. “We aim to do our part to help our partners and society, by lending our expertise, crisis services and solutions at no cost.”
AgreeYa promises to provide free implementation guidance of up to eight hours, including configuration, setup and deployment and 50 complimentary questions for its Crisis FAQ Chatbot.
For more information about AgreeYa Solutions or its crisis communication services and solutions, visit: https://agreeya.com/EnsuringBusinessContinuity/.
ABOUT AGREEYA SOLUTIONS: AgreeYa Solutions is a global systems integrator delivering a competitive advantage for its customers through software, solutions and services. Established in 1999, AgreeYa is headquartered in Folsom, Calif., with an international footprint and a team of more than 1,700 professionals. AgreeYa works with 500+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as telecom, banking, financial services and insurance (BFSI), healthcare, pharma/life sciences, utilities, technology, public sector and others. AgreeYa has received considerable recognition in the industry for its technology leadership, quality processes and customer success, including: designation as a Microsoft Gold partner and Cloud Solutions Provider (CSP), CMMI certification, ISO 9001:2015 compliance, Stevie Awards’ 2019 Company of the Year Bronze Winner and Top 5 for 2019 Sacramento Area Software Developers and 2019 Sacramento Area Information Technology Consulting Companies by Sacramento Business Journal. AgreeYa Solutions engages with its customers as a trusted partner to live its motto of “building its future on your success.” Its software portfolio includes QuickApps (an award-winning suite of SharePoint web apps and pre-built templates), Site Administrator (which allows users to gain insight for improved compliance and governance of their SharePoint environments), Recovery Manager (a solution for rapid and scalable SharePoint content restoration), BeatBlip (which simplifies software test automation) and COGENT (a comprehensive end-to-end case management solution for collections agencies and law firms.) As part of its solutions and services offerings, AgreeYa provides intranet/portal, content management, and collaboration, mobile, cloud and infrastructure solutions, business intelligence and big data analytics, product engineering, application development and management, independent software testing and staffing services—including IT, non-IT and risk/compliance/anti-money laundering (AML) solutions. Discover more at www.agreeya.com or connect with AgreeYa on Facebook, Twitter and LinkedIn.