Box Powers the Future of Work at BoxWorks 2019

Showcases Box Shield, Box Relay, Integrations with IBM, Slack, and Microsoft Teams

SAN FRANCISCO--()--Tomorrow at BoxWorks 2019, Box (NYSE:BOX), a leader in cloud content management, will showcase several advancements to help enterprises secure their most important information, drive seamless internal and external collaboration and workflows, and integrate their content across all the applications their teams use every day. The company will preview enhancements to Box Shield, Box Relay, new integrations with IBM to deliver artificial intelligence (AI) and security capabilities, a new Box for Slack integration, and a new Box for Microsoft Teams integration.

“Businesses need a cloud content management platform that’s built for how we work today. They need security for their mission-critical content, while also making it easy for people to collaborate on business processes with their extended enterprise of colleagues, partners, and customers,” said Jeetu Patel, Chief Product Officer at Box. “Box pioneered cloud content management, and with the new Box Shield, Box Relay, and these new integrations, we’ll help our customers simplify how they work and transform their business in the cloud.”

Frictionless Security and Compliance

Built natively into Box, Box Shield helps prevent accidental data leakage, detects potential access misuse, and proactively identifies relevant threats. Box Shield helps enterprises prevent accidental data leaks through a system of manual or automated security classifications for files and folders, and classification-based access policies.

Account admins can define custom classification labels and policies per label that combine multiple security controls, such as:

  • Shared link restriction to specify who can access shared links.
  • External collaborator restriction to limit external collaboration to approved lists of domains or completely block it based on the sensitivity of the content.
  • Download restriction to restrict file or folder downloads across specific applications.
  • Application restriction to specify which third-party applications and custom apps can download sensitive content from Box.
  • FTP restriction to restrict FTP transfers and uploads of files and folders.

In addition to preventing accidental data leakage via classification-based security policies, Box Shield empowers customers to detect abnormal and potentially malicious behavior from internal and external threats. Powered by machine learning, Box Shield identifies and alerts admins of potential threats, such as:

  • Anomalous downloads: Receive real-time, contextual alerts when unusual user behavior is detected that indicates attempted data theft, such as notable changes to download behavior.
  • Suspicious sessions: Detect a potentially compromised account based on a rapid change in an employee’s location, as well as additional context about the browsers, devices, and Box applications that they typically use. For example, if someone is downloading a file in London and then sharing a different file from Singapore five minutes later, it’s possible their account is compromised.
  • Access from suspicious locations: Detect access or downloads happening in untrusted locations or high-risk countries that are defined by a security team’s policy-defined whitelists or blacklists of locations and IP ranges.

Seamless Internal and External Collaboration and Workflow

At BoxWorks, Box will unveil enhancements to Box Relay, which enables enterprises to streamline routine, collaborative business processes in Box – such as document review and approvals and the onboarding and offboarding of projects, vendors and employees – helping drive efficiencies at scale. New Box Relay features being previewed at BoxWorks will include:

  • Applying metadata values: Add or update custom metadata values as a step in the workflow.
  • Rejection routing: The ability to revert back to a step specified by the user when a workflow is rejected.
  • Exportable activity history: Download details about actions that happened around the file in the workflow.
  • Manual start: The option to manually kick-off workflows from owned or co-owned files.
  • Flexible task completion: Assign specific tasks to Box Groups or require one or all assignees in a workflow to complete the task.
  • Mobile approval and rejection: Approve, reject and complete tasks with one click from any mobile device.

New Integrations with IBM for Added Governance and Security

With the rise of data protection regulation around the world, from Europe’s GDPR, to the upcoming California Consumer Privacy Act set to take effect Jan. 1, Box and IBM have extended their relationship and announced expanded capabilities for data protection, governance and compliance in the enterprise. The companies announced:

  • The integration of IBM’s new Watson Knowledge Catalog InstaScan tool to give Box customers the ability to identify sensitive data throughout their Box folders. With InstaScan, Box customers can set the parameters for what type of data is allowed based on corporate policy, and then run risk assessments on their folders to ensure data is compliant. InstaScan is designed to give users greater trust and confidence in the data, knowing that sensitive data is identified and able to be quickly remedied.
  • Plans to integrate IBM X-Force threat intelligence and QRadar with Box Shield for advanced threat intelligence, investigation, and response. These integrations will be able to help detect abnormal file access and transfers as well as flag techniques used by known cybercriminals.

“IBM and Box have a history of partnering to bring clients greater collaborative and data capabilities,” said Rob Thomas, General Manager, IBM Data and AI. “Today, we’re extending that work further to integrate a new Watson technology that automates the process of identifying sensitive data, helping to speed compliance and provide Box users greater trust in the data.”

Box for Slack and Box for Microsoft Teams Integrations

Box integrates with a wide range of more than 1,400 applications, giving people the ability to easily and securely integrate their content across their IT stack. Tomorrow, Box will preview all new integrations with Slack and Microsoft Teams, providing an enhanced and more tightly integrated experience to ensure seamless and secure collaboration.

  • The new Box for Slack integration will provide rich contextual information on shared files with content cards and the ability to set file permissions within Slack to provide users with access and enforce Box permissions in Slack with granular controls.
  • The new Box for Microsoft Teams integration will enable users to share Box content or local content directly to Channels and Chats, automate folder and permission mapping, and provide the ability to preview and edit all Channel files in one central place.

Pricing and Availability

  • Box Shield will be generally available on October 29, 2019. Box Shield will also be available as part of Box’s Enterprise Suites. To learn more please visit:
  • Box Relay is generally available today. Please visit:
  • The latest Box integration with Slack will be generally available later this month and Microsoft Teams will be available in public beta later this year.

Forward-Looking Statements

This press release contains forward-looking statements that involve risks and uncertainties, including statements regarding Box’s expectations regarding its future product and product feature offerings, expectations regarding its leadership position in the cloud content management market, the demand for its products, its ability to scale its business and drive operating efficiencies, the timing of recent and planned product introductions and enhancements, the short- and long-term success, market adoption and retention, capabilities, and benefits of such product introductions and enhancements, and the success of strategic partnerships. There are a significant number of factors that could cause actual results to differ materially from the statements made in this press release, including: (1) adverse changes in general economic or market conditions; (2) the risk that Box’s customers do not renew their subscriptions, expand their use of Box’s services, or adopt new products offered by Box on a timely basis, or at all; (3) Box’s ability to provide timely and successful enhancements, new features and modifications to its platform and services; (4) actual or perceived security vulnerabilities in Box’s services or any breaches of Box’s security controls; and (5) Box’s ability to realize the expected benefits of its third-party partnerships. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company’s results could differ materially from the results expressed or implied herein. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all.

Additional information on potential factors that could affect Box’s financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings Box makes with the Securities and Exchange Commission from time to time, including the Quarterly Report on Form 10-Q filed for the fiscal quarter ended July 31, 2019. These documents are available on the SEC Filings section of Box’s Investor Relations website located at Box does not assume any obligation to update the forward-looking statements contained in this press release to reflect events that occur or circumstances that exist after the date on which they were made.

About Box

Box (NYSE:BOX) is a leading Cloud Content Management platform that enables organizations to accelerate business processes, power workplace collaboration and protect their most valuable information, all while working with a best-of-breed enterprise IT stack. Founded in 2005, Box works with 69 percent of the Fortune 500, including AstraZeneca, General Electric, JLL, and Nationwide, to drive business outcomes. Box is headquartered in Redwood City, California, with offices across the United States, Europe and Asia. To learn more about Box, visit


Media Inquiries:
Ashley McClusky

Investor Relations:
Alice Kousoum Lopatto and Elaine Gaudioso
+1 650-209-3467


Media Inquiries:
Ashley McClusky

Investor Relations:
Alice Kousoum Lopatto and Elaine Gaudioso
+1 650-209-3467