Doctor On Demand Report Finds That Virtual Care Reduces Burnout And Increases Diversity Among Its Employed Physicians

The Physicians of Virtual Care Report 2019 shows that the virtual care workforce has a better work-life balance

SAN FRANCISCO--()--Doctor On Demand, the nation’s leading virtual care provider, surveyed physicians from its fully-employed medical practice of board-certified physicians to find out how virtual care is presenting new career opportunities and challenging the status quo that exists in brick-and-mortar practices.

“One of the most pressing issues in healthcare today is the continuous shortage of physicians,” said Hill Ferguson, CEO at Doctor On Demand. “While nearly two-thirds of physicians in the U.S. experience burnout, we’re proud to offer new career opportunities that provide greater work-life balance and flexibility for physicians.”

The Physicians of Virtual Care Report 2019 found that:

  • The virtual care workforce is more diverse
    • Nearly two-thirds of Doctor On Demand’s physicians are women, compared to 36 percent of women physicians in the U.S. overall.
    • 20.8 percent of Doctor On Demand’s physicians are African American, compared to the national average of 5.7 percent -- an almost fourfold increase.
  • Virtual care physicians have a better grasp on work-life balance
    • Relief from administrative duties (like excessive paperwork) translates into greater scheduling flexibility:
      • Nearly 70 percent of the physicians surveyed said they chose to work at Doctor On Demand because of the flexibility virtual care provides with its ability for them to work from home.
      • Almost 80 percent said working remotely provided better work-life balance.
  • Virtual care physicians are, by and large, parents.
    • Nearly 70 percent are parents.
      • In fact, 72 percent are mothers — this is in contrast to the 43 percent of women physicians in the U.S. overall who have children.

“The virtual care workforce looks quite different than the general provider population,” said Dr. Ian Tong, Chief Medical Officer at Doctor On Demand. “At Doctor On Demand we recognize that increasing diversity in the healthcare workforce is essential to providing greater access to compassionate and quality care for all.”

All Doctor On Demand data was sourced from a physician survey conducted in 2018. The poll surveyed nearly 100 physicians at the company on various factors including gender, ethnicity, burnout, and reasons for choosing virtual care. For complete survey methodology, please contact

To view the full report, visit

About Doctor On Demand

Doctor On Demand, the nation’s leading virtual care provider, is reimagining what healthcare looks like for today’s world. Doctor on Demand’s nationwide healthcare platform puts the patient first by providing access to board-certified physicians, psychiatrists, licensed psychologists and a care coordination team via video visits, voice and messaging. Doctor On Demand has a satisfaction rating of 4.9 out of 5 stars across the iTunes store and Google Play, and has become the virtual care provider of choice for hundreds of enterprise customers, including four of the Fortune 10 companies, and over two dozen health plan partners. Through its mobile application and website, consumers can access quality care in all 50 states with an average wait time of five minutes, 24 hours a day, seven days a week.

Doctor On Demand delivers services through employers, health plans, and directly to consumers. While insurance isn’t required, tens of millions of Americans enjoy covered medical and behavioral health visits, including full mind and body services: preventive care, chronic care, urgent care, and behavioral health.

Doctor On Demand’s mission is to improve the world’s health through compassionate care and innovation. It is headquartered in San Francisco with offices in Minneapolis and Washington, D.C. To access Doctor On Demand, download the app (iTunes or Google Play) or visit


Mally Fox
Sutherlandgold for Doctor On Demand


Mally Fox
Sutherlandgold for Doctor On Demand