SAN JOSE, Calif.--(BUSINESS WIRE)--8x8, Inc. (NYSE:EGHT), a leading cloud provider of voice, video, collaboration and contact center solutions for over one million users worldwide, today announced it has received a TechTarget Network Innovation award for 8x8 X Series, 8x8’s one cloud solution for business communications and contact center that allows companies to operate at the new speed of business.
TechTarget’s Network Innovation Award program highlights companies that are making significant advances and network innovation in areas such as unified communications, network management, data center networking, and software defined networking. TechTarget recognized 8x8 in its Unified Communications category for combining unified communications and contact center technologies into a single cloud-based platform.
“We launched 8x8 X Series less than a year ago to help businesses streamline employee collaboration and deliver superior customer experiences. Since then, the feedback and recognition we’ve received about X Series clearly demonstrates that our solution is helping businesses transform the way they communicate,” said Hunter Middleton, Global VP of Product Management and Operations at 8x8. “Our team is constantly striving to deliver best-in-class solutions for business communications, and we will continue to focus on enhancing X Series’ capabilities in 2019 and beyond.”
8x8 X Series helps businesses transform their customer and employee experience with one system of engagement across voice, video, collaboration and contact center, and one system of intelligence on a single cloud-based technology platform.
In addition to this award, 8x8 recently won Frost & Sullivan’s 2018 North American Integrated CCaaS and UCaaS Competitive Strategy Innovation and Leadership Award for 8x8 X Series, and was positioned by Gartner, Inc. as a Challenger in the 2018 “Magic Quadrant for Contact Center as a Service, North America”¹ for the fourth year in a row. 8x8 was also named a Leader in the 2018 Gartner “Magic Quadrant Report for Unified Communications as a Service, Worldwide.”2 This marks the seventh consecutive year that 8x8 has been recognized as a Leader.
About 8x8, Inc.
8x8, Inc. (NYSE:EGHT) cloud solutions help businesses transform their customer and employee experience. With one system of engagement for voice, video, collaboration and contact center and one system of intelligence on one technology platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook.
1 Gartner "Magic Quadrant for Contact Center as a Service,
North America" by Drew Kraus, Steve Blood, Simon Harrison, Daniel
O’Connell, October 17, 2018.
2 Gartner "Magic Quadrant for Unified Communications as a Service, Worldwide" by Daniel O'Connell, Megan Fernandez, Rafael Benitez, Bjarne Munch, Christopher Trueman, Mihai Nguyen, October 10, 2018.
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