DUBLIN--(BUSINESS WIRE)--The "Healthcare CRM - Global Market Outlook (2017-2026)" report has been added to ResearchAndMarkets.com's offering.
According to this report, the Global Healthcare CRM market accounted for $7.27 billion in 2017 and is expected to reach $28.89 billion by 2026 growing at a CAGR of 16.6% during the forecast period.
Some of the key factors influencing the market growth include rising focus on patient engagement, increasing demand for structured data and technological advances in the field of communication and information technology. However, high cost and difficulty of CRM implementation and threat of patient data security are restricting the market growth.
Among Application, Case management is anticipated to grow at significant market share during the forecast period owing to growing chronic disease and behavioural health problems. This management involves harmonization between primary healthcare providers, care managers and patients for treatment of a high collision disease.
By Geography, Asia Pacific is expected to grow at the significant market share during the forecast period. The increasing healthcare infrastructure and quick developments in emerging economies are probable to boost the growth of the healthcare CRM market in this region. Countries such as Japan and China in the Asia Pacific region are driving by highest expansion of e-health technologies in these countries.
Deployment Models Covered:
- Web/Cloud-Based Model
- On-Premise Model
Components Covered:
- Software
- Services
Functionalities Covered:
- Sales
- Marketing
- Customer Service and Support
- Digital Marketing
- Other Functionalities
Products Covered:
- Referral healthcare Customer relationship management
- Individual healthcare Customer relationship management
- Individual and referral healthcare Customer relationship management
Applications Covered:
- Community Outreach
- Case Coordination
- Case management
- Relationship management
- Other Applications
Technologies Covered:
- Social Customer relationship management
- Cloud based Customer relationship management
- Collaborative Customer relationship management
- Mobile Customer relationship management
- Predictive Customer relationship management
End-Users Covered:
- Life Sciences Industry
- Healthcare Providers
- Healthcare Payers
- Other End-Users
Companies Profiled:
- Microsoft
- Saleforce.com Inc.
- SugarCRM
- Oracle
- SAP SE
- Accenture
- IBM
- Healthgrades
- Infor Inc.
- Veeva Systems
- Siemens Healthcare
- Amdocs Ltd.
- Influence Health Inc.
- NetSuite
- Cerner
- Talisma
For more information about this report visit https://www.researchandmarkets.com/research/8bf52k/worldwide?w=4