Zebra Mobile Computers Help Enable Walgreens to Bridge the Digital and Physical Store Experience

Zebra Technologies and Walgreens to demonstrate solutions that enhance the customer experience, improve worker productivity at Zebra’s NRF booth

At NRF 2019, Zebra Technologies and Walgreens will demonstrate solutions that enhance the customer experience and improve worker productivity. (Photo: Business Wire)

LINCOLNSHIRE, Ill.--()--Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at the edge of the enterprise with solutions and partners that enable businesses to gain a performance edge, today announced Walgreens, one of the nation’s largest drugstore chains, is using Zebra enterprise-class handheld mobile computers and tablets to help enhance store operations and transform the shopping experience for customers.

Walgreens has selected Zebra’s ET50 tablet and TC51 mobile computer for use in all its stores across the U.S. It will showcase some of its inventory management and store operations solutions at Zebra’s booth (#2101) at the National Retail Federation (NRF) Annual Convention & EXPO on Jan. 13-15, 2019 in New York City.

According to Zebra’s 11th annual Global Shopper Study, 55 percent of surveyed shoppers and 74 percent of retail store associates believe store associates equipped with the latest technology improve the overall shopping experience. Walgreens’ assisted selling and inventory management applications running on Zebra enterprise-class mobile computers boost productivity and improve the customer experience while connecting its associates and customers nationwide.

“Every customer has a unique need when shopping, so each experience needs to be personalized for it to be successful,” said Steve Turner, Chief Information Officer and Senior Vice President, Walgreens. “Zebra’s mobile solutions make it easy and frictionless for our team members to complete store management tasks and assist shoppers, so that we can focus on delivering the best possible experience for customers every time.”

With Zebra’s Android™ based TC51 mobile computer and ET50 tablet, Walgreens’ team members have the information they need at their fingertips, allowing them to quickly and accurately assist shoppers and complete daily tasks. Zebra’s mobile computers and tablets make it easier for team members to check planograms, look up product information, or set up an order for home or direct-to-store with a few simple clicks – freeing up time to help more customers.

“Consumer expectations are rapidly changing, and retailers need to evolve to meet the increase in on-demand needs,” said Jeff Schmitz, Senior Vice President and Chief Marketing Officer, Zebra Technologies. “Zebra’s intuitive mobile computing solutions provide Walgreens’ team members with a performance edge. Through better training and visibility into everything from inventory to shopping behavior, Walgreens is optimizing operations and improving the customer experience with quicker, more knowledgeable service.”

KEY TAKEAWAYS

  • Zebra’s TC51 handheld mobile computer and ET50 tablet help Walgreens improve productivity and enhance the customer and store associate experience.
  • Zebra’s mobile computing solutions provide Walgreens’ associates with access to real-time information to optimize store operations and quickly assist shoppers without leaving the sales floor.
  • Walgreens will demonstrate several in-store solutions running on Zebra’s mobile computers at NRF 2019 in Booth #2101.

ABOUT ZEBRA

Zebra (NASDAQ: ZBRA) empowers the front line of business in retail/ecommerce, manufacturing, transportation and logistics, healthcare and other industries to achieve a performance edge. With more than 10,000 partners across 100 countries, we deliver industry-tailored, end-to-end solutions that intelligently connect people, assets and data to help our customers make business-critical decisions. Our market-leading solutions elevate the shopping experience, track and manage inventory as well as improve supply chain efficiency and patient care. Ranked on Forbes’ list of America’s Best Employers for the last three years, Zebra helps our customers capture their edge. For more information, visit www.zebra.com or sign up for our news alerts. Follow us on LinkedIn, Twitter and Facebook.

Contacts

Media Contact:
Bill Abelson
Zebra Technologies
+1-631-738-4751
bill.abelson@zebra.com
Industry Analyst Contact:
Kasia Fahmy
Zebra Technologies
+1-224-306-8654
k.fahmy@zebra.com

Release Summary

Zebra Technologies today announced that Walgreens is using its mobile computers and tablets to enhance store operations and the customer experience.

Contacts

Media Contact:
Bill Abelson
Zebra Technologies
+1-631-738-4751
bill.abelson@zebra.com
Industry Analyst Contact:
Kasia Fahmy
Zebra Technologies
+1-224-306-8654
k.fahmy@zebra.com