SAN FRANCISCO--(BUSINESS WIRE)--EdCast is excited to announce it has received certification of its application with ServiceNow, available now in the ServiceNow Store. Certification by ServiceNow is only granted to selected apps that are available in the Store and signifies that EdCast’s Knowledge Cloud has successfully completed a set of defined tests focused on Now Platform™ security, compatibility, performance, and integration interoperability. The certification also ensures that best practices are utilized in the design and implementation of EdCast’s Knowledge Cloud with ServiceNow.
EdCast, known as the operating system for the knowledge economy, now provides technology for learning, knowledge management and information discovery to ServiceNow customers. With solutions powered by artificial intelligence (AI) and Machine Learning (ML) process automation, EdCast’s LXP was selected by NASSCOM, World Economic Forum and Norway’s Future Learning Lab to power global multi-million-user, public-facing upskilling initiatives.
EdCast’s Knowledge Cloud enables users across all departments to gain one-click access to knowledge on-demand, addressing specific enterprise problems. Organizations can use Knowledge Cloud to address sales enablement, training and upskilling needs in ways that are integrated with ServiceNow’s cloud services.
Additional key features available through the EdCast integration:
- AI-Powered Knowledge: Personalized contextual content from internal, external and subject matter expert sources
- Engagement (Mobile-first and In-app): Collaboration capabilities available across dynamic groups
- Customization: Branded and tailored to the client and to the unique needs of their employees
- Analytics: Advanced reporting to assess and measure performance, manage certifications, and empower discretionary learning and training
- Learning Digital Wallet: Frictionless access to paid content with cost savings across publishers and products as part of EdCast’s knowledge marketplace
- ContentExchange: Partnership with leading content providers to surface their content, creating the world's largest repository of learning and knowledge materials
- Security: Enterprise-grade security and privacy controls
“With EdCast’s Knowledge Cloud solution now being certified and made available in the ServiceNow Store, we can add tremendous value to their customer base by making advanced learning and knowledge-sharing features readily available,” says Karl Mehta, Founder and CEO of EdCast. “We bring learning in the flow of work to our customers, and our strategic effort with ServiceNow advances that initiative.”
“ServiceNow is dedicated to helping our customers deliver next gen consumer-like service experiences to employees,” says Deepak R. Bharadwaj, Vice President and General Manager, HR Business Unit, ServiceNow. “EdCast’s Knowledge Cloud provides employees with access to personalized and tailored learning experiences across multiple disparate content sources. With the certified integration between the two solutions, customers can easily configure access to contextual learning and knowledge from EdCast directly within ServiceNow’s Employee Service Center, making it easy for employees during life events, such as onboarding, transfers and parental leave, and providing a one-stop shop for employee experiences throughout the employee journey.”
EdCast is the AI-Powered Knowledge Cloud solution for unified discovery, personalized learning and knowledge management across the enterprise. Its award-winning platform is used globally by Fortune 500 companies and government organizations, including HPE, Schneider Electric, ANZ Bank, Jefferson Health and Dell EMC, to solve the discovery, curation and recommendation problems across all external and internal knowledge sources. With its AI and Machine Learning process automation solutions, EdCast was selected by NASSCOM, World Economic Forum and Norway’s non-profit Future Learning Lab to power public-facing upskilling and reskilling initiatives for multi-million user bases. EdCast’s offerings include its Learning Experience Platform (LXP) and MyGuide’s in-app guides, intelligence and automation for business software. Follow on Twitter @EdCast.
The ServiceNow Store is the exclusive source for Now® Certified apps from ISV Technology Partners that complement and extend ServiceNow and accelerate time to value for customers.