AUSTIN, Texas--(BUSINESS WIRE)--Amerigroup Texas shared the top ranking in the state in the recently released National Committee for Quality Assurance (NCQA) Medicaid Health Insurance Plan Ratings 2018-2019.
The NCQA, a nonprofit organization dedicated to improving healthcare quality, publicly released its 2018-19 Health Insurance Plan Ratings at healthinsuranceratings.ncqa.org. The annual report rates more than 1,000 commercial, Medicaid and Medicare plans based on consumer satisfaction, prevention and treatment.
“Amerigroup is pleased to be recognized by the NCQA as one of the highest performing Medicaid health plans in the state,” said Tisch Scott, plan president, Amerigroup Texas. “These ratings demonstrate that our consumers have timely access to care, and they’re receiving the right care at the right time. Quality is foundational to everything we do at Amerigroup, and we’re committed to building on our accomplishments to provide a better healthcare experience for all consumers.”
In recognizing Amerigroup, the NCQA evaluated the plan’s performance based on three areas -- consumer satisfaction, prevention and treatment. Amerigroup received an overall score of 3.5 out of 5.
The consumer satisfaction scores come from what members say about their health plans in surveys, including feedback about claims processing, their doctors and getting needed care quickly. Prevention measures assess the proportion of eligible members who received preventive services, such as prenatal and postpartum care, immunizations and cancer screenings. Treatment measures assess the proportion of eligible members who received the recommended care for conditions such as diabetes, heart disease and depression.
ABOUT AMERIGROUP TEXAS
Amerigroup Texas helps improve healthcare access and quality for more than 850,000 Texans by developing innovative care management programs and services. Members are assured care that is not only accessible, but also accountable, comprehensive, integrated and patient-centered. Amerigroup Texas provides ongoing community relations and outreach to encourage members to become active participants in their healthcare. Through health education programs, members are empowered to choose and sustain a healthy lifestyle. For more information about Amerigroup Texas, visit www.myamerigroup.com/tx.
National Committee for Quality Assurance (NCQA) is a private, non-profit organization dedicated to improving healthcare quality. NCQA accredits and certifies a wide range of healthcare organizations and recognizes clinicians in key clinical areas. NCQA's HEDIS® is the most widely used performance measurement tool in healthcare. NCQA's Web site (www.ncqa.org) contains information to help consumers, employers and others make more informed healthcare choices.