The first update includes an integration with Apple’s iOS 12 mobile operating system and the newly introduced ‘Siri Shortcuts’. With this update, Great Clips customers with the latest Great Clips App (release, 4.3), and iOS 12, will save even more time by using Siri to initiate checking in to their favorite salon as well as receive updated wait time estimates after checking in. With a simple verbal command such as “Siri, check me into my favorite salon,” online check-in will open the Great Clips App to the customer’s previously selected ‘favorite’ salon. To set a shortcut, customers with the Great Clips App can go to the Settings within their device, select “Siri & Search” and then “All Shortcuts”.
“We’re extremely proud of this first Siri Shortcuts integration with the Great Clips App and we look forward to developing even more integrations in the future,” says Lisa Hake, Vice President of Marketing and Communications at Great Clips, Inc. “In addition to Apple integrations, we will continue exploring the possibilities around other voice technologies, including Android. A big thank you to our App developer, Bionic Giant and our Net Check-In developer, ICS for their continued support of the Great Clips App and Online Check-In.”
The second update to the Great Clips App is a new ‘haircut reminder’ feature. This new mobile tool allows customers using iOS or Android devices to easily select a timeframe or specific date to receive a friendly prompt about their next haircut. Once a timeframe or date is reached, app users receive a push notification message on their smartphone, which reminds them to visit their local Great Clips salon. The push notification allows for easy mobile check-in, or allows users to “snooze” the alert, to be reminded later. Users can set up a haircut reminder by going to the “Haircut Reminder” section of the menu within the Great Clips App.
“At Great Clips, we care deeply about our customers and want to help them save time,” says Hake. “This new app feature adds to the numerous ways we have already adopted technology that positively impacts our customers. We look forward to adding more updates to the Great Clips App that further streamline the experience and keep our customers looking great throughout the entire year.”
The Great Clips App allows customers to easily add their name to the wait list at their local salon. Once checked-in, app users receive an estimated wait time, allowing them to make the best use of their time prior to arriving at the salon. Great Clips, Inc. and Innovative Computer Software launched the Great Clips App in 2012. Since its rollout across the United States and Canada, the app has received more than 8 million downloads.
In 2014, Great Clips launched Clip Notes® which hold technical details about a customer’s haircut that every Great Clips stylist can access to provide customers with the quality haircut they want.
About Great Clips, Inc.
Great Clips, Inc. was established in 1982 in Minneapolis. Today, Great Clips® has more than 4,300 salons throughout the United States and Canada, making it the world’s largest salon brand. Great Clips is 100 percent franchised, and salons are owned locally by more than 1,200 franchisees across North America. Great Clips franchisees employ nearly 40,000 stylists who receive ongoing training to learn the Great Clips customer care system and advanced technical skills. As a walk-in salon, Great Clips provides value-priced, high-quality haircare for men, women and children. No appointments are needed, and salons are open nights and weekends. Getting a great haircut at Great Clips is more convenient than ever with Online Check-In and Clip Notes®. To check-in online, visit GreatClips.com or download the free app for Android and iPhone. For more information about Great Clips, Inc. or to find a location near you, visit GreatClips.com.