DENVER--(BUSINESS WIRE)--InScribe Education, Inc. is transforming on demand support for higher education and corporate organizations with the introduction of an intelligent Q&A platform that leverages the power of community and artificial intelligence to connect individuals to the answers, resources, and experts they need to succeed.
“Traditionally, when learners have questions they seek help from the experts around them via email, phone calls, or trying to set up an in-person meeting. It’s hard for experts to keep up - and learners are often kept waiting for hours or even days,” said Katy Kappler, Co-Founder and CEO of InScribe. “We live in an on-demand world, and not finding answers when you need them can be frustrating. InScribe offers a new approach by helping institutions scale high-quality, on-demand support for their students and employees. It’s time to bring learning support into the 21st century.”
InScribe works by connecting communities of experts and individuals within an organization. When someone has a question, they can post it to an InScribe community where it is answered by experts and peers. InScribe captures these valuable interactions and stores them in a searchable repository so everyone benefits and learns from the conversations that came before. InScribe is supported by an AI system that monitors each community and helps prioritize the flow of new questions. Using sentiment analysis and natural language processing, InScribe AI analyzes interactions, proactively escalating high-priority issues and individuals that require one-on-one intervention. Ultimately, learners get the help they need and experts have more time to focus on the highest priority issues and individuals.
InScribe integrates seamlessly alongside an organization’s existing content - whether it is in a website, portal, mobile app, or learning management system. InScribe’s flexible approach ensures that it’s always available - anytime a learner needs help. ROI for InScribe comes quickly through improved knowledge acquisition and increased retention, preserving critical resources that can be re-invested in the organization.
“InScribe is used by Indiana University to connect with our learners more effectively, while also reducing the burden on student support resources inside and outside the classroom,” said Matthew Gunkel, Director of Teaching and Learning Technologies at Indiana University. “It directly enhances student learning and our ability to quickly disseminate the information students need to succeed. We've also found opportunities to leverage InScribe for professional development - helping our faculty come up to speed on new terms and processes. Faculty have the opportunity to weigh in, ask questions, and update content so everyone on staff can more immediately benefit from IU’s evolving body of knowledge and best practices.”
Kappler added, “There is tremendous power in the collective knowledge of individuals within every organization. InScribe helps institutions harness this power so they can transcend traditional barriers and empower every learner with the self-confidence and resilience they need to succeed.”
Founded in 2017, InScribe is bringing this concept of delivering the right answers from the right people to the right person--right now to higher education and corporate environments. InScribe is based in Denver, Colo. The company’s executive team each have more than 20 years of experience designing, building, and supporting enterprise education software. For more information, please visit www.inscribeapp.com