DENVER--(BUSINESS WIRE)--Ping Identity, the leader in Identity Defined Security, today announced that Geisinger has been named the winner of its 2018 Customer Identity Excellence Awards Program in the “Customer Experience Champion” category. The Customer Experience Champion puts customers first and drives loyalty with secure and seamless interactions. Ticketmaster also was recognized for its achievements with a “runner up” honor. The awards were announced at Identiverse, which took place last month in Boston.
Geisinger was honored with the “Customer Experience Champion” award for centralizing its identity and access management (IAM) systems to provide 24/7 convenience to patients, insurance plan members and employees. It combined disparate identity systems into a unified, standards-based platform using the Ping Identity Platform. By adopting a streamlined access management system, Geisinger cut costs around IT support resources and licensing, and also created a single view of workforce and patient identity across the enterprise.
Runner Up: Ticketmaster
Ticketmaster was recognized in the “Customer Experience Champion” category for simplifying and standardizing IAM with PingFederate. By replacing a set of homegrown solutions for its partner identity needs, the organization is now able to provide increasingly larger clients with access to any application and provide services for partner logins.
“We’re delighted to present this award to Geisinger and Ticketmaster and highlight their ongoing commitment to the customer experience,” said Andre Durand, CEO of Ping Identity. “The value these organizations derive from their investment in the Ping Identity Platform is a testament to their leadership in setting new standards in delivering superior customer service.”
About Ping Identity | The Identity Security Company
Ping Identity envisions a digital world powered by identity. As the identity security company, we simplify how the world’s largest organizations prevent security breaches, increase employee and partner productivity and provide personalized customer experiences. Enterprises choose Ping for our identity expertise, open standards leadership, partnership with companies like Microsoft, Amazon and Google, and collaboration with customers like Boeing, Cisco, GE, Kraft Foods, Walgreens and over half of the Fortune 100. The Ping Identity Platform allows enterprises and their users to securely access cloud, mobile and on-premises applications while managing identity and profile data at scale. Architects and developers have flexible options to enhance and extend their existing applications and environments with multi-factor authentication, single sign-on, access management, directory and data governance capabilities. Visit www.pingidentity.com.