RALEIGH, N.C.--(BUSINESS WIRE)--Eagle Mountain is a rapidly growing city in Utah with a population of 37,000 who enjoy picturesque views and abundant outdoor activities. To support the population boom, the city’s utility is upgrading its water meters and mobile metering reading solution at its own flexible pace.
“We wanted to install a new communications system that would help us enhance efficiency and accuracy,” said Eagle Mountain Public Utilities Manager Mack Straw. “To support our expanding customer base, we decided it was time to upgrade and bring our meters together under one solution.”
Eagle Mountain turned to Sensus, a Xylem brand, for a simple cost-effective way to continue drive-by automated meter reads for both Sensus Smartpoint® modules as well as encoder receiver transmitters (ERTS). To achieve greater accuracy and reduce truck rolls, the city is using the new FlexNet EasyLink™ Mobile Communications solution, which allows technicians to easily acquire data from meters through a portable, long-range radio device. Data is gathered through a single mobile reading device that collects data from both FlexNet SmartPoints and ERTS simultaneously.
“We were immediately impressed with the high transmission power and accuracy of the FlexNet EasyLink solution,” said Straw. “Our technicians could get reads from a long range and track meter status with a detailed map view across each division to ensure reliability.”
With the ability to improve read rates and reduce the time commitment involved with the previous meter reading solution, Straw and his team envision improvements that extend to customers.
“We can now complete work in one day that used to take two days,” said Straw. “With the time saved, our technicians can devote more time to serving our customers, monitoring usage data and pinpointing potential issues such as water leaks.”
Eagle Mountain was so satisfied with the solution that it began a full deployment before the initial testing was completed. Along with using the FlexNet EasyLink system across all of its water meters, the utility is implementing a meter replacement program with iPERL® residential and OMNI™ commercial smart water meters.
“It was an easy decision for us knowing that Sensus would have our back along the way,” said Straw. “While we’re jumping in with both feet, the Sensus solution allows us to roll things out in a way that is fiscally responsible and makes sense to our customers.”
Sensus helps a wide range of public service providers—from utilities to cities to industrial complexes and campuses—do more with their infrastructure to improve quality of life in their communities. We enable our customers to reach farther through the application of technology and data-driven insights that deliver efficiency and responsiveness. We partner with them to anticipate and respond to evolving business needs with innovation in sensing and communications technologies, data analytics and services. Learn more at sensus.com and follow @SensusGlobal on Facebook, LinkedIn, Twitter and Instagram.
Xylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world’s water challenges. The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced infrastructure analytics solutions for water, electric and gas utilities. The Company’s more than 16,500 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Headquartered in Rye Brook, New York with 2017 revenue of $4.7 billion, Xylem does business in more than 150 countries through a number of market-leading product brands.
The name Xylem is derived from classical Greek and is the tissue that transports water in plants, highlighting the engineering efficiency of our water-centric business by linking it with the best water transportation of all – that which occurs in nature. For more information, please visit us at www.xylem.com.