The analysts forecast the Global ITSM Market to grow at a CAGR of 8.8% during the period 2018-2022.
Information technology service management (ITSM) includes activities such as designing, delivering, creating, supporting, and managing IT services. ITMS framework must ensure that the right processes, people, and technologies are used to ensure that enterprises meet their business and productivity goals.
The report covers the present scenario and the growth prospects of the global ITSM market. To calculate the market size, the report considers the revenue generated by end-to-end ITMS solutions and services deployed through cloud-based and on-premise modes.
One trend affecting this market is the advent of advanced technologies. The advanced technologies such as machine learning, predictive analytics, blockchain, Big Data, etc, boost the adoption of advanced ITSM solutions by enterprises.
One driver influencing this market is the effective enterprise IT service incident and problem management. ITSM solutions streamline the service restoration process after incidents that cause service disruption.
The report states that one challenge affecting this market is the accessibility of quality data. The deployment of ITSM solutions is affected by the lack of access to quality data. For instance, ITSM solutions are required to address queries.
- BMC Software
- CA Technologies
Key Topics Covered:
1: Executive Summary
2: Scope Of The Report
3: Research Methodology
4: Market Landscape
5: Market Sizing
6: Five Forces Analysis
7: Market Segmentation By Application
8: Customer Landscape
9: Market Segmentation By End-User
10: Regional Landscape
11: Decision Framework
12: Drivers And Challenges
13: Market Trends
14: Vendor Landscape
15: Vendor Analysis
For more information about this report visit https://www.researchandmarkets.com/research/rhjpgp/global_itsm?w=4