PrescribeWellness Acquires Pharmacy-Related Assets of VoicePort

Acquisition Extends PrescribeWellness Solutions for Patient Engagement and Clinical Care in the U.S. and Canada

IRVINE, Calif.--()--PrescribeWellness, a leading cloud-based patient relationship management solutions company that inspires collaboration between pharmacies, payers, providers, pharmaceutical companies and their patients for better health, today announced the acquisition of all pharmacy-related assets of VoicePort, LLC, a leading provider of intelligent, interactive voice response patient engagement solutions to regional pharmacy chains and independent pharmacies.

“This acquisition provides pharmacies with an end-to-end solution for patient encounters, clinical interventions, and workflow efficiencies. As reimbursement models become more focused on value-based care and as consumers take greater control over healthcare decisions, these tools will empower pharmacies to be a core healthcare destination within their local community,” said Al Babbington, CEO of PrescribeWellness.

Through the acquisition of the VoicePort assets, PrescribeWellness will extend and elevate its offering of combined solutions that connect patients via voice, text, email and mobile to their pharmacists, doctors and other healthcare providers. Leveraging the PrescribeWellness suite to capture inbound patient requests on VoicePort technology will enhance the seamless identification of clinical opportunities and documentation of encounters, as well as the submission to health system EMRs and billing systems. PrescribeWellness has extended its complete patient relationship management solution for retail, health system, 340B and specialty pharmacies.

With the growing physician shortage, the complications associated with data interoperability and the movement towards value-based care, pharmacists will play an increasingly important role in the continuum of care, with empowered consumers demanding seamless integration of their preventive healthcare needs.

The PrescribeWellness solution suite helps pharmacies streamline their ability to get paid for clinical services and participate in value-based payment models, such as shared savings and performance-based reimbursements. It also offers information technology and automation tools to support reporting, coding, billing, collections and other administrative tasks, including:

  • Collaborative Practice Agreements contracting
  • Clinical guidelines support
  • Standard process of care via PrescribeWellness technology platform
  • Pharmacist medical services billing support
  • Reporting and evaluation support
  • Tools to optimize Star Ratings and HEDIS scores
  • Connectivity to EHR
  • Workflow optimization
  • Hospital and office claims data

“As we prepare to join together these two entrepreneurial companies with strong corporate cultures that are deeply rooted in innovation and achievement, our focus remains on providing customers with substantial system value and the highest-quality solutions as we build a strong foundation for the future,” said Chris Mann, VoicePort President and CEO.

About VoicePort

Founded in 2003, VoicePort, LLC, provides automated, customizable and integrated communication solutions to pharmacies. Headquartered in Rochester, New York, our experienced team of engineers has created technologically superior solutions using advanced speech, mobile and web applications. The VoicePort proactive HIPAA- and PIPEDA-compliant patient communications platform delivers multi-channel, intelligent interactive communications that allow for direct patient engagement on behalf of the pharmacy via permission-based outbound calls, text messages and email or through mobile applications. VoicePort's superior solutions are recognized as innovative and highly effective in the healthcare industry. Visit to learn more.

About PrescribeWellness

PrescribeWellness is a leading cloud-based patient relationship management solution company that inspires collaboration between pharmacies, payers, providers, pharmaceutical companies and their patients for better health. PrescribeWellness enables collaboration between disparate healthcare systems for better health across America by connecting patients to locally owned community pharmacies. Its proprietary cloud-based platform empowers pharmacists to provide more effective preventive healthcare services, which improve medication adherence, chronic disease management, transitions in care, and population health. With data integration and behavioral science as the foundation, PrescribeWellness software solutions position the pharmacist at the center of community healthcare prevention. Inc. 5000 named PrescribeWellness one of America’s Fastest Growing Privately-Held Companies for the past three years. For more information, please visit


Alessandra Nagy


Alessandra Nagy