MANILA, Philippines & LOS ANGELES--(BUSINESS WIRE)--VXI Global Solutions, LLC (VXI) emerged victorious once again, winning a hat trick at the 12th International ICT Awards Philippines held at the Manila Marriott Grand Ballroom on March 22, 2018.
VXI Philippines (VXI PH) was awarded three major honors, including the most coveted Best Employer of the Year, Best Contact Center & BPO Company of the Year, and the Most Innovative Company of the Year premier award.
The qualification criteria to choose the best employer was structured around people practices, including HR leadership, policies, practices, breadth of competencies, and overall public recognition by clients and employees.
“To be recognized as the Best Employer of the Year is a validation of our belief, our operating ethos, Passion for People. For the last couple of years we have singularly focused on one thing – taking amazing care of our people. It’s all about building skills and careers, taking care of aspirations, and everything else falls into place,” said Jared Morrison, Executive Vice President and Country Manager, after personally collecting the trophy.
Competing with the industry’s largest and best companies, VXI took home the Best Contact Center & BPO Company of the Year award for the second straight year. Echoing this year’s theme, “Exemplifying Excellence,” VXI cemented its stature as one of the top and fastest growing IT-BPO companies in the Philippines.
The gala event was concluded with the announcement of VXI as the Most Innovative Company of the Year for focus on technology innovation, breadth, and depth of R&D competencies and client profile. VXI was recognized for building several productivity and efficiency tools, including Training Simulator™ and PerformancePro360™, that significantly increase speed to market and drive KPI improvements, respectively.
“We have been purposefully investing in technology by building tools that improve contact center performance and drive greater results. This recognition endorses our approach, and positions VXI as a technology innovator in the customer management domain,” said David Zhou, Co-Founder and Co-CEO.
The International ICT Awards Philippines are organized by The Canadian Chamber of Commerce of the Philippines (CanCham) in close cooperation with the Information Technology and Business Process Association of the Philippines (IBPAP). The event is widely recognized as the most prestigious ICT Awards event in the Philippines.
About VXI Global Solutions
With 30,000 employees across 42 delivery centers, VXI Global Solutions is a leader in customer experience management and contact center solutions. With a diverse workforce and delivery centers in North and Latin America, Caribbean, Europe and Asia Pacific, VXI drives high Net Promoter Score (NPS) and positive bottom line impact through its customer management solutions, unified Omni channel communication platform, and purpose built productivity/efficiency enhancing IT applications.