SAN FRANCISCO--(BUSINESS WIRE)--Qordoba has been named a Zendesk Guide for Enterprise Launch Partner of Zendesk, Inc., a digital workplace that connects companies to the people and tools they work with every day. The expanded partnership combines Qordoba’s leading multilingual content management technology with Zendesk’s advanced customer service platform. The joint solution allows enterprises to build stronger customer relationships with all of their customers around the world.
The Qordoba Strings Intelligence integration uses machine learning to score the emotional content of Zendesk Guide content across 21 languages, enabling companies to improve their customer service globally.
“Qordoba is committed to helping our customers deliver multilingual support in any language and across geographies. We’ve been impressed with Zendesk’s solution, and are excited to partner with Zendesk to provide the latest AI technology for managing content through our seamless, easy-to-use-and-customize, and comprehensive integration,” said May Habib, CEO of Qordoba, Inc. “We’re proud to be powering some of Zendesk’s top enterprise customers and look forward to continuing to grow and develop our mutual customer base.”
Qordoba and Zendesk will present a joint webinar on May 3rd, 2018 at 10am PT on “Making Zendesk Multilingual.” Qordoba and Zendesk will both present how the combined solution enables companies to take their support across multiple languages and create better customer experiences globally.
Making Zendesk Multilingual
May 3rd, 2018 at 10:00 PT
Register Now: Link to Registration Page
What Attendees Will Learn: Qordoba and Zendesk will both present how the combined solution enables companies to take their support across multiple languages and create better customer experiences globally.
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 119,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
The Qordoba Strings Intelligence Platform enables product teams to create compelling user experiences by managing all of the words in their products. Qordoba is the only machine-learning based solution which extracts text from strings in source code and makes every application’s words accessible and measurable across platforms, teams, channels, and technologies. Companies like Postmates, VISA and Marriott use Qordoba to rapidly optimize and release new copy across product, marketing and customer support. Qordoba's platform integrates with over 100 development and marketing technologies, seamlessly fitting into developers’ stacks and enabling agile strings management.
Qordoba manages over 2 billion words every day for customers including the NBA, GitHub, Sephora, and Conde Nast. Based in San Francisco, Qordoba is backed by Upfront Ventures and Rincon Venture Partners.