CHICAGO & SANTA MONICA, Calif.--(BUSINESS WIRE)--Happy Returns, a technology, logistics and service provider of in-person returns for online shoppers, today announced a partnership with Paper Source, Inc. to launch Return Bars inside Paper Source stores.
As part of the pilot program launched this month, shoppers from all of Happy Returns’ retailers can now return products in person at 18 Paper Source stores in Chicago and Los Angeles.
“As an omni-channel retailer, we know shoppers prefer to return online purchases in person,” said Jenica Myszkowski, Chief Operating Officer at Paper Source. “We are happy to expand our best-in-class service to Happy Returns customers, while also offering inspiring locations for shoppers to easily manage their returns.”
Paper Source associates will use Happy Returns technology to facilitate free, easy returns with immediate refunds for shoppers from a wide range of retailers who offer Happy Returns, including: Carbon38, Eloquii, Everlane, Jaanuu, Thursday Boots, Tradesy, UNTUCKit and more.
“Paper Source is known as a happy place for brand enthusiasts,” said David Sobie, co-founder and CEO of Happy Returns. “They were a natural partner, and we’re thrilled to offer our service inside a unique retail experience that offers impeccable customer service.”
Participating Chicago and Los Angeles Paper Source locations include:
|Chicago, IL||Los Angeles, CA|
|Lab||3rd & Fairfax|
|Lincoln Park||Beverly Hills|
4719 Commons Way R9, Calabasas, CA 91302
|Southport||Marina del Rey|
|Deer Park Town Center||Pasadena|
|Highland Park||Studio City|
|Oak Brook Center|
About Happy Returns
Happy Returns is solving the #1 pain point of e-commerce: returns. Happy Returns does this by providing a seamless, integrated system of technology, service, and logistics that gives shoppers the frictionless returns experience they want and retailers the low-cost and efficient service they require. Happy Returns operates a national network of 75 Return Bar locations in 15 metro areas staffed by friendly, well-trained Returnista™ return specialists located in premier shopping centers, stores, independent boutiques, and other convenient spots.
About Paper Source:
Founded in 1983, Paper Source is a specialty retailer offering a unique selection of fine and artisanal papers, invitations and announcements, personalized and distinctive gifts, gift wrap, greeting cards, custom stamps, and an exclusive collection of envelopes and cards. Paper Source offers an original aesthetic, with a distinct color palette and proprietary designs that are handcrafted by a Chicago-based design team. As of July 2018, Paper Source operates stores in 29 states, the District of Columbia, plus an ecommerce store and wholesale division. For more information, please visit www.papersource.com.