AMSTERDAM--(BUSINESS WIRE)--BearingPoint announces that it has been named a Visionary in the January 2018 Gartner Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide. BearingPoint is positioned highest on the ability to execute axis in the Visionaries quadrant of the Magic Quadrant.
According to Gartner’s report, “Visionaries in this Magic Quadrant bring a wide range of business and technical capabilities, including CX strategy, business transformation consulting, customer analytics, enterprise architecture and design, CRM technology expertise, industry-specific domain expertise, and business change management. They can demonstrate innovative new projects that have not yet been replicated by competitors.”
“Our consultative approach empowers us to grasp the objectives of our clients. We leverage analytics, frameworks, and other intellectual property (IP) assets to meet the demands of our clients and address their challenges effectively and efficiently,” said Eric Falque, Partner at BearingPoint. “We believe our focus on innovative approaches and solutions delivered in a pragmatic way has enabled us to be positioned highest on the ability to execute axis in the Visionaries quadrant.”
BearingPoint adds value for its clients by bringing comprehensive CRM and Customer Experience implementation competences from across its business. Coupled with highly differentiated thought leadership and a strong design-thinking approach, the firm creates growth solutions that are relevant not only for today, but more importantly, for tomorrow and beyond.
Source: Gartner, “Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide”, Patrick J. Sullivan, Ed Thompson, 8 January 2018, G00322092
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organisation and should not be construed as statement of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
BearingPoint is an independent management and technology consultancy with European roots and a global reach. The company operates in three units: Consulting, Solutions and Ventures. Consulting covers the advisory business; Solutions provides the tools for successful digital transformation, regulatory technology and advanced analytics; Ventures drives the financing and development of start-ups. BearingPoint’s clients include many of the world’s leading companies and organisations. The firm has a global consulting network with more than 10,000 people and supports clients in over 75 countries, engaging with them to achieve measurable and sustainable success.
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