SAN FRANCISCO--(BUSINESS WIRE)--Michigan State University’s Infrastructure Planning and Facilities (IPF) Group plans to deploy Promapp’s cloud-based business process management (BPM) software over the next year.
IPF will use Promapp’s BPM tool to streamline business processes and capture day-to-day operational information in a standard format. The Promapp software will also provide a central repository of processes and procedures, and will be rolled out to its entire staff over the next year.
“We needed a simple, straight-forward approach to process management,” says Kelly Feister, Building Services Business Office Manager at IPF. “Promapp’s software will help us improve the clarity, accessibility, and consistent execution of our business processes.”
Chad Stirrett, Chief of Planning and Organizational Performance at IPF, notes that IPF is also using the Baldrige Performance Excellence criteria as a model for process improvement within the organization. Promapp’s software provided the cloud-based solution and will serve as a platform for continuous improvement of processes and procedures.
IPF was introduced to Promapp through Promapp partner, Orion Development Group, which has delivered BPM training to Michigan State University for more than 20 years.
“Promapp is a great fit for IPF,” says Paul King, CEO at Orion Development Group. “It is a great tool to put procedures that assure safety and quality into the hands of their field staff. Moreover, IPF has a high percentage of long-tenured, highly experienced team members. Promapp will help IPF capture and share that accumulated business process ‘wisdom’.”
Promapp was recently recognized as one of the five Hot Vendors in Business Process Management 2017 in a report prepared by Aragon Research. The report, which highlights providers with interesting, cutting-edge products, services, and technology, notes, “Promapp’s secret sauce is its ability to be easy enough for beginners and business teams to be successful pretty quickly. The collaborative nature is a key feature, along with the ability to manage change and process variants.”
Established in 2002, Promapp works with hundreds of organizations worldwide to foster a thriving business improvement and process management culture.
Promapp’s cloud-based business process management (BPM) software makes it easy to create, navigate, share, and change business processes, enabling continuous improvement, quality assurance, risk management, and business continuity. Providing an intuitive online process repository, an integrated process mapping tool, and a process improvement toolset, Promapp’s proprietary software supports the development of smarter and safer ways to work, while encouraging sharing of information by operational teams rather than limiting it to process analysts and technical specialists.
Promapp’s wide range of public and private sector customers includes: MorganFranklin Consulting, JE Dunn, Coca-Cola Amatil, Air New Zealand, Toyota, Ricoh, McDonald's, Fuji Xerox, Audi Australia, and the Department of Justice, Victoria.
The company is headquartered in Auckland, New Zealand, with offices in the US (San Francisco, CA), UK (London), and Australia (Sydney and Melbourne). www.promapp.com