ST. PETERSBURG, Fla.--(BUSINESS WIRE)--Today Wright Flood initiated a second feature to its text-claim capabilities. In addition to opening a claim via text, claimants can now text to receive a status update as well as the date of the most recent claim check issued.
This latest feature allows Hurricane Harvey and Irma claimants with previously reported claims to text the word “status” to 727-777-7066, add their 5-9 digit claim number and receive their current claim status, the date and check number of the most recent payment issued, and the name and phone number of their adjusting firm. Additional enhancements to the text feature are in the works as Wright Flood claimants fully embrace their latest text features.
In addition to opening a claim and receiving status updates via text, claimants can receive claims status updates by registering their policy online at the Wright Flood customer portal at wrightflood.com. To register online, policyholders input their policy number and their client id, which are available on the declarations page of their flood policy. Claims and policy information is then available online as well as features such as open a claim, make a payment and check claim and policy payment status.
About Wright Flood
Wright Flood writes more federal flood policies in the state of Texas and Louisiana than any other flood provider. Wright Flood provides federal flood insurance, excess flood coverage, private flood coverage and leading industry expertise, earning an A- (Excellent) rating from A.M. Best. As the largest provider of federal flood insurance in the U.S., Wright Flood takes pride in user-friendly technology, exceptional claims reputation and providing the service clients deserve. Agents and policyholders may visit us at www.wrightflood.com.