MONTEVIDEO, Uruguay--(BUSINESS WIRE)--The Brazil division of Arcos Dorados, the world’s largest independent McDonald’s franchisee operating in 20 countries in Latin America and the Caribbean, today announced that it has been recognized for the 19th consecutive year as one of the best places to work in Brazil, according to Great Place to Work®. In addition, the Company’s Brazil division ranked first in the restaurant sector and in terms of employee communications.
The 2017 ranking of companies by Great Place to Work® placed Arcos Dorados’ Brazil division as No. 17 in the country, up three places from the prior year. The institute recognizes companies that stand out for having created a consistent, high-trust workplace culture.
“We are very proud to be recognized once again as one of the top places to work in Brazil. Our employees are the face of the Arcos Dorados family and we are committed to providing a thriving workplace culture, alongside opportunities for training, development and advancement. Brazil is our largest market in Latin America, and I would like to thank our Team for making this important recognition possible once again,” said Sergio Alonso, CEO of Arcos Dorados.
“We are focused on the integration of communications, operations and training, and human resources, so that all employees are informed, aligned and able to excel at their jobs. This not only leads to employee satisfaction, but also a great customer experience.”
In the past year, Arcos Dorados has implemented “Cooltura de Servicio”, or Service Culture. The program gives employees the opportunity to provide a more personalized experience to customers, thereby driving continued improvements in customer satisfaction.
In addition to this recognition, Arcos Dorados was recently ranked as the fourth best Company in Mexico for gender equality. The award by TOP Companies, which recognizes the top companies for diversity, reinforces Arcos Dorados’ long-standing commitment to equality in the workplace. Across the region, 53% of the Company’s restaurant managers and corporate associates are female.
Arcos Dorados values the training, development and motivation of its employees. As Latin America’s largest generator of first time jobs, the Company provided more than 73,000 young people their first job opportunity in 2016, alongside widely applicable technical and leadership training. More broadly, Arcos Dorados partners with academic institutions to provide employees ongoing training and development opportunities through the McDonald’s University in São Paulo, FIA Business School in São Paulo and the prestigious Getulio Vargas Foundation. Arcos Dorados is committed to creating an inclusive culture for employees with disabilities, and in 2016 there were almost 1,300 people employed with disabilities.
Please see the Arcos Dorados 2016 Social and Environmental Impact Report for more information on the Company’s commitment to its employees: http://www.arcosdorados.com/img/editorial/comunidad/AD_informe_eng.zip
About Great Place to Work®
Great Place to Work® is a global research, consulting and training company that helps organizations identify, create and maintain excellent working environments by developing a culture of trust. Each year, it creates and publishes the lists of the Best Companies to Work for in each of the 50 countries where it is present, based on the largest organizational climate survey in the world, involving more than 7,200 companies and 5 million professionals. Its mission: “To build a better society by helping organizations transform their working environments.”
About Arcos Dorados
Arcos Dorados is the world’s largest independent McDonald’s franchisee in terms of systemwide sales and number of restaurants, operating the largest quick service restaurant chain in Latin America and the Caribbean. It has the exclusive right to own, operate and grant franchises of McDonald’s restaurants in 20 Latin American and Caribbean countries and territories, including Argentina, Aruba, Brazil, Chile, Colombia, Costa Rica, Curaçao, Ecuador, French Guyana, Guadeloupe, Martinique, Mexico, Panama, Peru, Puerto Rico, St. Croix, St. Thomas, Trinidad & Tobago, Uruguay and Venezuela. The Company operates or franchises over 2,100 McDonald’s-branded restaurants with over 90,000 employees and is recognized as one of the best companies to work for in Latin America. Arcos Dorados is traded on the New York Stock Exchange (NYSE: ARCO). To learn more about the Company, please visit the Investors section of our website: www.arcosdorados.com/ir