TAMPA, Fla.--(BUSINESS WIRE)--TeamViewer®, the global pioneer of remote control and online collaboration software, today announced the availability of the final version of TeamViewer 12. TeamViewer 12 incorporates additional safety features, simpler usability as well as Mobile-to-Mobile remote control and screen sharing across platforms for Android, iOS, and Windows 10 Mobile. The update also makes TeamViewer faster and smoother than ever with file transfers up to 20x faster and a frame rate of up 60 frames per second.
“We are incredibly proud of TeamViewer 12 and certain that our users will be pleased with this new experience,” says Kornelius Brunner, Chief Innovation Officer at TeamViewer. “We strive to give our users the most powerful, versatile remote support, remote access and online collaboration tool possible and thanks to the incredible feedback from our users during the beta phase, this final version does exactly that.”
TeamViewer 12 offers users the following features and more:
Mobile-to-Mobile remote control and screen sharing
TeamViewer 12 allows for screen sharing and remote control from and with iOS, Android, and Windows mobile phones. Additionally, TeamViewer is the first player in the industry to support remote access to Windows 10 mobile devices. This demonstrates TeamViewer’s commitment to support all available platforms. For more information on the new mobile-to-mobile features, please see the FAQ for iPhone/iPad users and the FAQ for Android users.
Improved File Transfer Speed and overall performance
Transfer files up to 20x faster and at up to 200 MB/s. Due to significant backend optimizations, users can now work faster and smoother at up to 60 FPS on all remote sessions. TeamViewer gives users the best possible performance through intelligent automatic adjustments based on their system and network conditions.
Higher transparency and security
Users can now easily check which policies have successfully been assigned and applied to devices and quickly discover who connected to which device by viewing all inbound connections centrally through the TeamViewer Management Console. Supporters can clearly and easily communicate with the remote user by leaving a remote sticky note during a remote support session and administrators can roll out TeamViewer on multiple devices with the push of a single button.
Proactive Device Control and better service case management
The new remote device dashboard provides critical performance information so that IT staff can proactively take charge in case of need. Additionally, customers can contact their service provider via chat even before they receive support, so that the service provider can assign the request to the right supporter quickly. With the help of service case notifications like pop-up and email, swift action can be initiated and tasks delegated faster for more effective IT support.
Multiple platform usability
TeamViewer 12 can be used on multiple platforms and operating systems including the newest versions such as iOS 10, Android Nougat, Windows 10, Windows 10 Anniversary Update, and macOS Sierra. It also fully supports older operating systems such as Windows XP and Windows Server 2003.
TeamViewer 12 provides many additional functionalities. Detailed descriptions of all new features and updates can be found at https://www.teamviewer.com/latest-version/.
TeamViewer 12 is available immediately for Windows, Mac, Linux, mobile and Chrome OS devices. The described feature set may vary depending on the operating system. Additional information and a software download are available at https://www.teamviewer.com/latest-version/. For commercial and corporate use, TeamViewer offers different licenses tailored to meet the specific needs of small and large companies. More information can be found at www.teamviewer.com/licensing. As always, for personal use in a non-commercial environment, TeamViewer software remains free of charge.
Founded in 2005, TeamViewer is fully focused on the development and distribution of high-end solutions for online communication, collaboration and remote monitoring of IT systems. Available in over 30 languages and with more than 200 million users worldwide, TeamViewer is one of the world’s most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer’s product portfolio. For more information, visit: www.teamviewer.com