NORCROSS, Ga.--(BUSINESS WIRE)--Tracking and managing thousands of mobile devices is a much simpler task for enterprise organizations with help from itrac360, the real-time mobile asset management portal from leading managed mobile services provider Stratix Corporation.
Stratix recently released its latest version of the itrac360 portal, featuring new functionality that offers even more robust visibility into the mobile ecosystem. itrac360 aggregates data from multiple sources to provide organizations with a cradle-to-grave view of every device, from procurement, provisioning and activation to repair, support, expense management and decommissioning.
“Our customers need to ensure their mobile assets are performing at their peak and delivering a real ROI,” says Gina Gallo, president and CEO of Stratix. “itrac360 provides the real-time data that our clients rely on to make informed, effective business decisions.”
Key enhancements to itrac360 include:
- mytrac360 device assignment. A self-service portal enables customers to perform device assignment and administration in the field. Customers can also track device assignment history by employee, including start and stop dates and times.
- ServiceNow integration. itrac360 now integrates with the leading ITSM product, ServiceNow, allowing customers to check return material authorization status and embed shipping information directly into the incident.
- Faster, more powerful chart creation. Customers can see trends instantly with enhanced graphical reporting, including point-and-click access to drill down on customer data.
- More robust account management. Customers who manage multiple projects or business units can now create custom profiles and compare data and trending analysis across the company.
“We’ve designed every feature in the next-generation itrac360 hand in hand with our customers to ensure they have the access and control they need over their mobile ecosystem,” said Chris Koterski, chief technology officer of Stratix Corporation. “itrac360 is the bridge that delivers full visibility and assurance to the always-on, always-available mobile enterprise.”
Stratix delivers, supports and manages mobile solutions for market-leading companies around the world. For more than three decades, innovative enterprises have trusted Stratix for outsourcing their managed mobile services (MMS) solutions to help simplify the complexities of mobile. For more information, follow Stratix on Twitter @stratixmobile and visit www.stratixcorp.com.