ATLANTA--(BUSINESS WIRE)--IR, the leading global provider of experience management solutions for unified communications and contact centers, today announced the general availability of the IR Prognosis UC Assessor, a new network assessment solution optimized for Microsoft Skype for Business Online in Office 365. Prognosis UC Assessor is also the first network assessment solution certified by Microsoft for Skype for Business Online as part of the IT Pro Tools Partner Program. This tool can be used in conjunction with the new Skype Operations Framework.
Network quality and connectivity to the cloud is critical when planning and implementing a modern Skype for Business deployment leveraging the Office 365 cloud. Prognosis UC Assessor helps ensure a positive user experience of voice, video, and application sharing across the LAN/WAN and all the way up to Skype for Business Online in Office 365, before users are migrated to the new UC solution. UC Assessor will identify network quality and performance levels according to Skype for Business minimum requirements, and will help troubleshoot and remediate identified problem areas across the entire network path.
Because it is a software-based solution without the need for network probes, Prognosis UC Assessor deployment is fast, generating insights from multiple sites across your environment within minutes after installation.
Earlier this year IR was named as a Gartner Cool Vendor for its innovative and unique method to deliver visibility specifically into Microsoft Skype for Business voice calls, with readiness to provide the same insight for Microsoft Skype for Business Online.
“Empowering employees with the latest advancements in UC technology is a key step in the digital transformation of a business, but a difficult UC deployment can get in the way of successful user adoption,” said Darc Rasmussen, Managing Director and Chief Executive Officer, IR. “When Prognosis UC Assessor is used throughout planning, deployment, migration, and ongoing operations, it provides a comprehensive, integrated, end-to-end assessment and troubleshooting solution for customers migrating to Skype for Business cloud, hybrid, and on-premises. This ensures a clear pathway to maximize the benefits that game-changing communication and collaboration tools like Skype for Business can provide to an organization.”
Prognosis UC Assessor is available in two versions, Essentials edition for assessment and testing of the current and expected network performance; and Advanced edition for network troubleshooting and analysis of identified problem areas, as well as site-to-site testing for premises and hybrid deployment models.
Prognosis UC Assessor is now available through select authorized IR partners. Interested partners and customers are encouraged to contact IR about the Skype for Business network readiness assessment solution at www.ir.com/skype-for-business-assessment.
IR is also exhibiting Prognosis UC Assessor in booth #2348 at Microsoft Ignite in Atlanta, September 26-30.
IR is the corporate brand name of Integrated Research Limited (ASX:IRI), the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems. More than 1000 organizations in over 60 countries—including some of the world’s largest banks, airlines and telecommunication companies rely on IR Prognosis to provide business critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe. For further information on IR, visit www.ir.com.
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