FRISCO, Texas--(BUSINESS WIRE)--Monolith Software (Monolith), the leading provider of next-generation, unified service assurance solutions, today announced the company has partnered with the SMA business unit of Cyient (Cyient). Cyient will leverage the Monolith AssureNow™ service assurance solution to provide clients with end to end service assurance visibility of critical services and establish the necessary platform for creating Service Operation Centers.
“It is definitely a strategic partnership with Monolith,” said Mitch Miller, Associate VP of the Cyient SMA Business Unit. “AssureNow has been developed with key features important to clients such as open standards and a unified approach for incorporating legacy systems and Monolith is channel-centric and fully supports its solution partners.”
Monolith and Cyient share a core mission of enabling organizations to overcome the challenges of complex, multi-vendor IT environments. The sheer scale and scope of these environments deter many organizations from using internal resources to design and deploy a solution that enables holistically management. Over time the complexity grows, operational efficiency declines, and service reliability suffers because the environment evolves into a fragmented patchwork of isolated sub-systems and tools that are added in response to new services, growth and acquisitions, and organizational changes.
“Solution design is the first step to regain control and reestablish operational efficiencies. Design encompasses network discovery and mapping, tool strategy and rationalization, business process automation, and other services that enable maximum return from the powerful end-to-end features of AssureNow,” Miller added.
“Organizations want solutions that will unify operations, increase operational efficiency, and improve the customer experience,” said Bill Cannon, CEO, Monolith Software. “AssureNow enables solution providers such as Cyient, to deliver these benefits with true customer-centric focus across legacy and new domains.”
About Monolith Software
Monolith Software provides a next generation, service assurance solution that unifies fault, performance, topology, and service level management in a single scalable platform. Built on a single codebase, our multi-tenant AssureNow™ platform uses an open and unified approach for data collection, enrichment, visualization, and reporting. Leading telecommunications, managed service providers and enterprises, including Eir, Equinix, Oracle, Tata Communications, Broadvox™, and Tele2 use Monolith to unify and simplify their infrastructure management, and consolidate disparate and legacy tools onto a single platform to significantly reduce operations costs and assure delivery of new services and enhance customer experience. For more information, visit http://www.assurenow.net.
Cyient SMA is a business unit of Cyient Limited, a global provider of engineering, manufacturing, data analytics, networks and operations solutions. We collaborate with our clients to achieve more and shape a better tomorrow. With decades of experience, Cyient is well positioned to solve problems. Our solutions include product development and life-cycle support, process and network engineering, and data transformation and analytics. We provide expertise in the aerospace, consumer, energy, medical, oil and gas, mining, heavy equipment, semiconductor, rail transportation, telecom and utilities industries. Strong capabilities combined with a global network of more than 13,500 associates across 38 global locations enable us to deliver measurable and substantial benefits to major organizations worldwide. For more information, visit www.cyient.com.