BOSTON--(BUSINESS WIRE)--Cogito Corp., the leader in real-time emotional intelligence solutions, announced today that the U. S. Military Academy at West Point will utilize Cogito’s technology to analyze and improve the negotiation skills of cadets.
“We believe that the ability to effectively negotiate is a critical skill that will serve military personnel well in numerous situations over the course of their careers,” said Col. James Ness, Ph.D. Director: Engineering Psychology Program, West Point. “Cogito’s behavioral analytics technology will systematically analyze communication patterns within negotiating sessions and provide insight into the cadet’s psychological state. This technology will provide an unbiased assessment of how each cadet is being perceived by the other party. It will deliver insights into how they can modify their behavior to improve negotiation outcomes.”
Cogito’s software has been validated through years of research completed in collaboration with DARPA (Defense Advance Research Project Agency), commercial deployments, and clinical research partnerships. The software automatically analyzes voice conversations and provides real-time insight into an individual’s speaking behavior and psychological state. By applying behavioral science through artificial intelligence and machine learning, Cogito enables people to communicate with deeper empathy and build stronger emotional connections. Robust automated analysis identifies behavioral patterns that lead to increased productivity and improved outcomes.
“We are honored to be working with West Point, an elite institution world renowned for developing great leaders,” said Josh Feast, CEO and Co-Founder, Cogito. “Helping cadets advance their negotiation skills is a wonderful use of Cogito’s technology. The novel insights the software delivers will provide real-time intelligence into how they are being perceived and how they can modify their behavior to reach more successful agreements. The technology has proven to deliver similar benefits to phone based sales representatives, care management professionals and customer service agents.”
To learn more about Cogito, please visit: http://www.cogitocorp.com/.
Cogito Corporation develops and delivers behavioral analytics software that provides sales, service and care management professionals with the real-time emotional intelligence needed to improve sales results, deliver amazing customer experiences and enhance quality of care. By applying validated behavioral science through artificial intelligence and machine learning, Cogito helps the world’s most successful enterprises enhance employee productivity and better care for their customers. Backed by Romulus Capital and Salesforce.com, Cogito is headquartered in Boston, MA.
For more information, visit www.cogitocorp.com.