MILWAUKEE--(BUSINESS WIRE)--Marcus® Hotels & Resorts, a nationally recognized hotel owner and management company and division of The Marcus Corporation (NYSE: MCS), today announced that four of its owned and managed properties have again received the AAA Four Diamond Award in 2016.
The Pfister Hotel in Milwaukee, Wis., remains one of only 12 hotels in North America that have maintained AAA Four Diamond status for 40 consecutive years since the Diamond Ratings were first introduced in 1976. The Grand Geneva Resort & Spa in Lake Geneva, Wis. maintained AAA Four Diamond status for 18 consecutive years; the Skirvin Hilton in Oklahoma City, Okla. received the rating for the ninth consecutive year and the Hilton Milwaukee in Milwaukee, Wis. received the rating for the fifth consecutive year.
The Pfister Hotel, Grand Geneva Resort & Spa, Skirvin Hilton and Hilton Milwaukee are part of a select group of establishments within North America. Currently, less than 6 percent, or 1,587, of the nearly 28,000 hotels approved by AAA make the Four Diamond list. Hotels at this level are committed to providing every guest with a personalized experience and attentive service in comfortable, high-quality surroundings, according to AAA. They typically offer an extensive array of amenities and guest services.
“Providing extraordinary experiences for our guests is the core of our business. This recognition is a testament to the dedication of our staff and the extraordinary service they provide,” said Joseph Khairallah, chief operating officer of Marcus Hotels & Resorts.
“AAA is pleased to recognize The Pfister Hotel, Grand Geneva Resort & Spa, Skirvin Hilton and Hilton Milwaukee as Four Diamond hotels,” said Michael Petrone, AAA director of content development. “Maintaining exceptional standards required for this rating on a daily basis is an outstanding achievement. AAA Four Diamond establishments are attentive to guests’ needs and consistently deliver memorable travel and dining experiences.”
For more information on AAA Four Diamond criteria, please visit http://newsroom.aaa.com.
For more information on the latest news and updates from Marcus Hotels & Resorts, please visit: http://media.marcushotels.com.
About AAA Inspections
For 80 years, AAA has used professional inspectors to conduct in-person property inspections. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the U.S., Canada, Mexico and the Caribbean.
Travelers can find Diamond Rated establishments and inspector insight in AAA trip planning products: the AAA Mobile® app for tablets and smartphones, the desktop and mobile versions of the TripTik® Travel Planner online mapping and routing tool, searchable Travel Guides on AAA.com and AAA TourBook® guides available to members at AAA/CAA offices.
As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.
Marcus Hotels & Resorts
Marcus Hotels & Resorts, a division of The Marcus Corporation (NYSE: MCS), owns and/or manages 18 hotels, resorts and other properties in the U.S. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning, including hotel food and beverage concepts developed by its Marcus Restaurant Group. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. For more information, please visit: http://media.marcushotels.com and follow the company on Facebook and Twitter (@MarcusHotels).