Chase Mobile® App for iPhone® Introduces Touch ID™

Digital popularity keeps growing; Mobile usage hits 20 million customer milestone

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How to set up Touch ID on the Chase Mobile app for iPhone

NEW YORK--()--Chase today announced the latest enhancement to its award-winning mobile app with the addition of Touch ID authentication for iPhones (5s, 6 and 6 plus), becoming one of the first U.S. banks to offer the feature.

Touch ID uses a customer’s fingerprint as another quick, convenient and secure way for customers to log in to the Chase Mobile app for iPhone. To complete secure transactions, such as Chase QuickPay℠, customers will enter their passwords for additional authentication.

“We’re focused on making mobile banking faster and simpler,” said Gavin Michael, Head of Digital for Chase. “Touch ID has been the number one request of our customers – and we are excited to deliver it to them.”

This spring, JPMorgan Chase’s active mobile customer base surpassed 20 million – up 22 percent year over year. In 2014, Chase released the redesigned Chase Mobile® app for iPhone and Android, receiving high praise in reviews from customers.

“Customers love our digital channels,” Michael said. “Everyday banking is now a companion activity, something you do while you’re doing something else.”

Other highlights include:

  • Chase QuickPay via mobile devices was up 80% in 2014
  • Chase QuickDeposit℠ - depositing checks by taking a picture with a mobile device – was done 45 million times last year
  • Chase is now part of the clearXchange network, which makes it easier for Chase customers to send and receive money to more than 100 million customers from other banks

Committed to being the bank of choice for digitally savvy customers, Chase will continue to introduce new innovations later this year.

Chase also plans to offer a fingerprint authentication for the Chase Mobile App for Android™ later this year.

The Touch ID feature is also available on the J.P. Morgan app for iPhone.

About Chase

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.6 trillion and operations worldwide. Chase serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: More than 5,500 branches, 18,000 ATMs, mobile, online and by phone. For more information, go to

iPhone and Touch ID are trademarks of Apple Inc. iOS is a trademark of Cisco in the U.S. and other countries and is used under license. Android is a trademark of Google Inc.


Lauren Francis, 212-270-4435
Follow us @Chase, Chase Facebook, Chase Instagram


Lauren Francis, 212-270-4435
Follow us @Chase, Chase Facebook, Chase Instagram