SMITHFIELD, N.C.--(BUSINESS WIRE)--Johnston County 911 Emergency Communications announced today the successful testing of a breakthrough wireless-based solution for delivering 911 calls to its Public Safety Answering Points (PSAPs) as a further backup to primary and alternate terrestrial network connections.
Using a wireless LTE-based solution developed in conjunction with Intrado, a leading provider of 9-1-1 technology solutions and a subsidiary of West corporation, Johnston County was able to demonstrate the successful delivery of 911 calls using this unique solution. As an alternate routing option, it further enhances the county’s recently deployed Next Generation 911 network capabilities, providing an unprecedented level of reliability for 911 callers.
“We are constantly looking for new and innovative ways to ensure that our citizens can reach the help they need whenever they need it,” said Johnston County 9-1-1 Emergency Communications Director Jason Barbour. “The traditional weak link in terrestrial networks is the ‘last mile’ between the telephone company and our PSAPs. This solution gives us yet another path to receive those calls in the unlikely event that both our primary and backup routes are unavailable. This is truly a groundbreaking innovation in 911 reliability, and I believe we’re the first agency in the country to take this important step.”
About Johnston County 911 Emergency Communications
On Oct. 3, 2014 the Johnston County 911 emergency communication center achieved re-accreditation status from the International Academies of Emergency Dispatch® (IAED™) as an Accredited Center of Excellence (ACE) with the medical, fire, and police protocols. Johnson Co. 911 also holds the tremendous honor of being only the third emergency dispatch center in the world to attain the Academy’s tri-ACE status in all three protocols in August of 2011.