CS STARS Claims Administration Solution Reviewed in Novarica Market Navigator

CHICAGO--()--The latest release of CS STARS LLC’s claims administration solution was recently reviewed in a Market Navigator report published by Novarica, a New York-based research and advisory firm specializing in financial services. Insurance carriers, third party administrators and other claims organizations utilize Novarica’s services and information when making purchasing decisions about the specialized software and technology that supports their business processes.

“STARS Enterprise is designed to support the entire risk management and claims lifecycles to reduce cycle times and loss costs, improve productivity, and decrease administrative expense,” according to Novarica’s report, which profiles more than 30 leading claims solutions providers, including CS STARS, a business unit of Marsh Inc. Novarica’s Market Navigator plots each solution provider on a graph indicating market segment focus, tenure and size of client-base.

CS STARS’ new STARS™ Enterprise claims and RMIS solution includes more than 100 new features and enhancements to bring greater automation, efficiency, and consistency to the claims administration process. Novarica’s profile summarizes much of this key functionality available through STARS Enterprise, which is in use by 26 U.S. property and casualty insurers, including 17 with over $1 billion in annual premium.

Key differentiators for CS STARS cited in the report include community cloud hosting, extensive conversion experience, and CS STARS’ technology partners. The solution employs leading-edge technologies, such as Microsoft® Silverlight® and the SAP® BusinessObjects™ Business Intelligence platform.

“Claims management has become an area for strategic innovation as technology allows carriers to increase efficiencies, deliver a better customer experience and glean new insights through easier access to data,” said Karlyn Carnahan, principal at Novarica. “Carriers with leading claims organizations are implementing modern solutions with tools that make it easier to meet their goals and objectives.”

The claims administration solution is seamlessly integrated with other solutions on the STARS Enterprise platform and is available standalone or combined with other modules such as risk management, claims audits, or compliance management.

“The new STARS Enterprise claims solution offers insurers a faster user interface and a more flexible, user-defined claims workflow that can be changed on-the-fly,” said Dawn Zoppa, head of CS STARS Commercial Claims Practice. “This enables clients to continuously optimize business processes and better manage resources, which is critical to having claims adjudicated consistently and efficiently.”

The Market Navigator report is available from the CS STARS website.

About CS STARS LLC

CS STARS LLC, a business unit of Marsh, serves the technology needs of risk managers and claims professionals, delivering integrated software and services for risk, claims, and compliance management. CS STARS’ primary software platform, STARS Enterprise, supports comprehensive risk management (RMIS), claims administration, enterprise risk management (ERM) and compliance and safety management. CS STARS has approximately 500 employees worldwide and serves more than 1,000 clients. Its software and services help clients improve claims operations, manage costs and reduce enterprise risk. CS STARS Web site is www.csstars.com.

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About Novarica

Novarica provides information, insights, and perspective on markets, operations, and technology to financial services and insurance executives. The company delivers its service through published research, retained advisory services, and project-based consulting. Novarica’s research includes market and trend analyses, best practices research, case studies, and independent analyses of insurance software vendors. Novarica draws its knowledge from the personal experience of its principals, the ongoing information gathering initiatives of dedicated research staff, and regular communication with insurer executives through informal networks and through the Novarica Insurance Technology Research Council, a moderated knowledge-sharing community of more than 300 senior IT executives representing more than 260 North American insurers. More information at www.novarica.com.

Contacts

CS STARS LLC
Gabrielle Vetrone, (650) 728-7218
gvetrone@csstars.com

Release Summary

CS STARS claims and RMIS solution was recently reviewed in Novarica's Market Navigator report. STARS™ key differentiators include cloud hosting, conversion experience, and strong technology partners.

Contacts

CS STARS LLC
Gabrielle Vetrone, (650) 728-7218
gvetrone@csstars.com