TEMPE, Ariz.--(BUSINESS WIRE)--US Airways (NYSE: LCC) today announced that it is proactively canceling flights along the East Coast as a result of Hurricane Irene’s projected path. Flight schedules at Washington Reagan, Philadelphia International Airport, New York’s LaGuardia, John F. Kennedy and Newark airports and Boston Logan, as well as other cities in the Northeast and mid-Atlantic, will be reduced as the airline works to ensure the safety of its customers, employees and equipment.
Customers are strongly encouraged to check flight status at usairways.com or by texting their flight number to TEXTUS before arriving at the airport. The airline will continue to monitor the situation and make operational adjustments as needed. US Airways will also issue updated travel advisories as needed which are available on the company’s website, www.usairways.com.
US Airways is relaxing certain fees for customers who may have to adjust their travel plans as a result of Hurricane Irene through Sept. 2 and Sept. 6-12. Many customers will be able to change their flights online at usairways.com/manageyourtrip. If customers require assistance, they may call 800-428-4322.
Customers traveling on certain tickets, such as some available from third-party ticket discounters, including but not limited to discount travel websites, may not have all elements of the policy available to them. Tickets issued by US Airways for travel on airlines other than US Airways, US Airways Shuttle or US Airways Express will follow the rules of the airline operating the flight(s).
Itinerary changes are subject to availability, and in certain cases, an additional collection fee. Customers will be able to stand by for alternate flights without incurring the standby fee if a satisfactory alternate itinerary cannot be confirmed. Additional information regarding these amended ticketing policies can be found online at www.usairways.com or by calling 800-428-4322.
US Airways, along with US Airways Shuttle and US Airways Express, operates more than 3,200 flights per day and serves more than 200 communities in the U.S., Canada, Mexico, Europe, the Middle East, the Caribbean, Central and South America. The airline employs 32,000 aviation professionals worldwide and is a member of the Star Alliance network, which offers its customers more than 21,000 daily flights to 1,185 airports in 185 countries. Together with its US Airways Express partners, the airline serves approximately 80 million passengers each year and operates hubs in Charlotte, N.C., Philadelphia and Phoenix, and a focus city in Washington, D.C. at Ronald Reagan Washington National Airport. US Airways was the only airline included as one of the 50 best companies to work for in the U.S. by LATINA Style magazine’s 50 Report for 2010. For the sixth year in a row, the airline also earned a 100 percent rating on the Human Rights Campaign Corporate Equality index, a leading indicator of companies’ attitudes and policies toward lesbian, gay, bisexual and transgender employees and customers. US Airways also ranked #1 among its competing hub-and-spoke network carriers for 2010 performance as rated by the Wichita State University/Purdue University Airline Quality Rating (AQR). For more company information visit usairways.com, follow on Twitter @USAirways or at Facebook.com/USAirways. (LCCG)
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