Craig Boyan to Lead H-E-B as New President and COO

Company Announces Senior Leadership Team

Craig Boyan, H-E-B President and COO (Photo: Business Wire)

SAN ANTONIO--()--Charles Butt, Chairman and CEO of H-E-B, today announced changes in the company’s senior leadership team.

Effective January 24, Craig Boyan has assumed the position of H-E-B’s President and Chief Operating Officer.

Boyan, 46, has been with the company since 2005, and served previously as its Chief Strategic Officer and COO. He assumes the duties of President from Bob Loeffler, who in announcing his retirement, has volunteered to take the Chief Administrative Officer role for two years before doing so.

“Craig, with his collaborative leadership style and keen insight into our customers’ needs, is well-suited to lead H-E-B in the new decade,” said Charles Butt. “I’m confident that under his direction, our senior leadership team will ensure H-E-B’s continued growth.”

Boyan joined H-E-B in 2005. Prior to joining H-E-B, he served as a consultant to the company as Partner of the Monitor Group, where he headed their New York office. Monitor assists companies with corporate strategies, marketing strategies and company competitiveness. He is a graduate of Harvard College, and received an MBA from Columbia Business School. He chairs Junior Achievement for South Texas and is co-chair of the upcoming Hispanic Chamber Installation Banquet.

Another key leadership change was the appointment of Martin Otto to the role of Chief Merchant. Otto adds the title of Chief Merchant to his current one of Chief Financial Officer, upon assuming duties from Steve Harper, who will continue as a consultant. Otto joined H-E-B in 1991. His past professional experience includes real estate investment banking and public accounting. He is a graduate of the University of Virginia and Harvard Business School.

The company also highlighted the strong leadership of Suzanne Wade, President of its San Antonio Food/Drug division (207 stores). Ms. Wade joined H-E-B in 1997 and assumed her current position in July 2003. Wade is a graduate of Oklahoma State University. Ms. Wade is a Board Member of the Coordinating Council for United Way Initiatives, a member of the Advisory Council of San Antonio Independent School District’s Young Women’s Leadership Academy, and a member of the Women’s Leadership Council.

Also recognized for his strong leadership is Scott McClelland, President of H-E-B Houston joined H-E-B in 1990. He was appointed to his current position in 2003. McClelland is a graduate of the University of Southern California. Mr. McClelland chairs the Houston Food Bank and serves on the boards of the Greater Houston Partnership and Memorial Herman Hospital Systems. He is also a member of the Children’s Defense Fund.

Bob Loeffler, during his long and distinguished tenure with H-E-B, has held the positions of President, COO, and Senior Vice President overseeing Houston store operations as well as having led Information Services. Loeffler is a graduate of the United States Naval Academy at Annapolis and received an MBA from Texas A&M University. Loeffler served as Chair of the United Way Campaign for Bexar County in 2009. He serves on the boards of Meijer, a supermarket company based in Michigan, and the National Association of Chain Drug Stores, of which he is Treasurer.

In his CAO role he will be responsible for distribution, information solutions, Mexico and Central Market at the corporate level, food safety, and quality assurance. Howard Butt, III, who heads up H-E-B Mexico, 33 stores, with others under construction, headquartered in Monterrey, will continue to report to Loeffler as will Stephen Butt who leads Central Market, headquartered in Dallas.

Other members of the company’s senior leadership team leading H-E-B in the new decade are:

  • Gavin Gallagher, Chief Information Officer
  • Mike Graham, Senior VP of Supply Chain and Logistics
  • Tina James, Senior VP of Human Resources
  • Judy Lindquist, General Counsel
  • Scott McClelland, President of Houston Food / Drug Division stores
  • Roxanne Orsak, Executive VP of Drug/GM and Format Development
  • Lynette Padalecki, VP of Strategic Planning and Analysis
  • Todd Piland, Executive VP of Real Estate, Facility Alliance and Services Co.
  • Randy Vaclavik, Senior VP of Fresh Foods

Winell Herron, Group VP of Public Affairs and Diversity, a graduate of The University of Texas at Austin, leads H-E-B’s statewide community outreach programs. She serves as H-E-B’s chief spokesperson and should be contacted with any questions.

About H-E-B

H-E-B, with sales of over $15 billion operates more than 315 stores in Texas and Mexico and will build 19 new stores in 2010 plus an additional distribution center in Temple, TX. Based in San Antonio, H-E-B employs more than 72,000 Partners and serves customers in more than 150 communities. For more information, visit

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Marcie Casas, 210-223-2772

Release Summary

Effective January 24, 2010, Craig Boyan will lead H-E-B as its new President and COO.


Marcie Casas, 210-223-2772