Study Finds Federal Gains in Electronic Government and Citizen Services; Challenges Remain

BearingPoint Partners with Government Business Council to Study E-Government

MCLEAN, Va.--()--BearingPoint, Inc. (NYSE:BE), one of the worlds largest management and technology consulting firms, and the Government Business Council, today announced that they will discuss the results of a recent study on electronic government and its impact on federal government agencies during a webcast hosted jointly by BearingPoint and Government Executive on May 3, 2007 at 2:00 p.m.

The study found that e-government initiatives have enabled better service delivery to U.S. citizens, in part by providing easier access to information online. But despite positive feedback, the survey also revealed problems with e-government implementation in the federal space.

Working with the Government Business Council, the marketing research division of Government Executive, BearingPoint surveyed more than 100 senior federal managers about their experiences with e-government programs, focusing questions on government-to-citizen initiatives, government-to-government collaboration, and internal efficiency and effectiveness. Among the surveys findings:

  • Only nine percent of federal managers surveyed give their agency an A grade for delivering electronic information and services to citizens. Nearly 40 percent grade their agency at a C or below.
  • More than half of all survey respondents feel that e-government has not led to a reduction in paperwork and form work at their agency.
  • Over 90 percent of respondents believe electronic government has made it easier for citizens to find important information.
  • 75 percent said that e-government has enabled federal agencies to provide better services to citizens.
  • While a majority of respondents believe agencies have done a sound job implementing e-commerce, the federal government still lags behind the private sector in this area.

As a leader in implementing e-government solutions, we are encouraged by the feedback from this survey. It has given us insight on where agencies should be prioritizing their efforts looking forward, said Paul Nadeau, senior vice president for BearingPoints public services solutions practice. BearingPoint has helped build successful e-government strategies in both the federal and state/local markets, and were always looking at how we can help better the performance for our clients to help them meet their mission as they continue to drive new e-government services into the marketplace.

We are pleased to have teamed with BearingPoint for this important and timely study of e-government and citizen services, said Ben Landy, director of research and strategy for Government Executive. The survey provides a window into the future challenges facing federal e-government initiatives.

BearingPoint and the Government Business Council will review the full findings of the survey during a live webcast on May 3, 2007. To register for the webcast, and to receive a full copy of the survey results, visit

About BearingPoint, Inc.

BearingPoint, Inc. (NYSE:BE) is one of the world's largest providers of management and technology consulting services to Global 2000 companies and government organizations in 60 countries worldwide. Based in McLean, Va., the firm has over 17,000 employees and major practice areas focusing on the Public Services, Financial Services and Commercial Services markets. For nearly 100 years, BearingPoint professionals have built a reputation for knowing what it takes to help clients achieve their goals, and working closely with them to get the job done. For more information, visit the Company's website at

About the Government Business Council

The Government Business Council (GBC) is the marketing research and customs solutions division of Government Executive magazine. GBCs research staff partners with leading companies in the federal market to study the business trends that are transforming how agencies achieve their missions. Government Executive is a premier resource for federal managers, covering the business of the federal government with in-depth analysis and insight. For more information and for breaking news and analysis on the federal government, visit

Some of the statements in this press release constitute forward-looking statements within the meaning of the United States Private Securities Litigation Reform Act of 1995. These statements are based on BearingPoints current expectations, estimates and projections. Words such as will, expects, believes and similar expressions are used to identify these forward-looking statements. These statements are only predictions and as such are not guarantees of future performance and involve risks, uncertainties and assumptions that are difficult to predict. Forward-looking statements are based upon assumptions as to future events or BearingPoints future financial performance that may not prove to be accurate. Actual outcomes and results may differ materially from what is expressed or forecast in these forward-looking statements. As a result, these statements speak only as of the date they were made, and BearingPoint undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.


Steve Lunceford, 703-433-0061


Steve Lunceford, 703-433-0061