The Rand Group received a 100% customer satisfaction rating through client satisfaction surveys as a part of the necessary criteria to achieve the status. In fact, a significant portion of its client growth over the past year has come from companies changing Microsoft solution partners to The Rand Group for implementation and on-going support, particularly in the Navision practice.
Microsoft Gold Partners must declare a Microsoft competency, which is a measure of a partner's proven skill set and capabilities in a specific product set. This differentiation helps customers find the right solutions partner to fit their needs. The Rand Group has competencies in both Microsoft Business Solutions (MBS) and Information Worker. MBS is the Microsoft group of enterprise applications which includes Great Plains, Navision, Solomon, and Microsoft CRM, all of which are represented by The Rand Group. An Information Worker competency confirms The Rand Group's ability to exhibit outstanding understanding and achievement with the following specializations: Enterprise Project Management, Portals and Content Management, Desktop Deployment, Office Smart Client Development, and Messaging and Collaboration.
As a Gold Certified partner, The Rand Group has demonstrated expertise with Microsoft technologies and proven their ability to meet their customers' needs. Microsoft Gold Certified Partners receive benefits that in turn are passed along to clients, including increased access to training and support, which helps them maintain an advantage over the competition while delivering comprehensive solutions to their clients. It should be noted The Rand Group is among only 60 Microsoft partners in North America who participate in the Microsoft Partner Advantage program.
ABOUT THE RAND GROUP, LLC
The Rand Group (TRG) maintains a staff of experienced Microsoft Certified Professionals, Developers and Systems Engineers. By combining these resources with CPAs and industry expertise, TRG has continually provided quality implementation and technical support services for more than 9 years. The Rand Group is recognized as one of the Top 100 technology firms in the country and a top managed Gold Certified Microsoft Business Solutions Partner. TRG's experience and service delivery methodology helps build better technology blueprints for businesses.
TRG was formed in 2003 by the acquisition of the technology consulting division of Hein & Associates LLP. Prior to the formation of TRG, the same management team provided similar service offerings at Hein for over 7 years. Hein and Associates is a regional accounting firm with offices in Denver, Houston, Dallas, Los Angeles, and Phoenix. To find out more, visit The Rand Group website at www.therandgroup.com.